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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Prosper, TX
1,066 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,066 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
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June 27, 2025
I recently brought my vehicle in for service and had the pleasure of working with Samantha. From start to finish, she made the entire experience smooth and stress-free. Samantha’s personality was warm, frie pleasure of working with Samantha. From start to finish, she made the entire experience smooth and stress-free. Samantha’s personality was warm, friendly, and welcoming — she made me feel like a valued customer right away. What really stood out was her efficiency in communication. She clearly explained the work being done, kept me updated throughout the process, and answered all my questions with confidence and clarity. It’s rare to find someone who combines professionalism with such a personable touch. Thanks again to Samantha for her outstanding service — she’s a real asset to the team! More
by Jvrobison621
Employees Worked With
Samantha
June 18, 2025
Always very professional service. Jeff always provides the best service. I always feel very comfortable having by car serviced here. Jeff always provides the best service. I always feel very comfortable having by car serviced here. More
by Jesse
Employees Worked With
June 06, 2025
Coolant exchange was prompt and staff was very friendly. I was kept informed on the progress of the service. I was kept informed on the progress of the service. More
by jim.holihan
Employees Worked With
June 05, 2025
Service Manager Jeff has always been great. He’s very responsive and knowledgeable. I accidentally took out my driver side mirror and needed to replace it. Jeff ordered a new mirror which ar He’s very responsive and knowledgeable. I accidentally took out my driver side mirror and needed to replace it. Jeff ordered a new mirror which arrived within 24hrs, scheduled my appointment, and the replacement repair took right about a hour. The repair cost and time were both lower than expected. There are 3 CDJR dealers closer to my house, but because of Jeff and great service I continue to receive, I will continue to have my vehicle serviced at Prosper CDJR. More
by eric.church71
Employees Worked With
June 02, 2025
I took my Ram 1500 in for oil change and service recall last weekend. Samantha, service rep was great and got my truck back within a little more than 1 hr. Very good service! last weekend. Samantha, service rep was great and got my truck back within a little more than 1 hr. Very good service! More
by Mark Harrison
Employees Worked With
Samantha was my service rep
May 31, 2025
The service department has always been straightforward, efficient and helpful. I always get my truck back in better shape. efficient and helpful. I always get my truck back in better shape. More
by krspringer
Employees Worked With
