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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,063 Reviews

1,063 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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June 06, 2025

Coolant exchange was prompt and staff was very friendly. I was kept informed on the progress of the service. More

by jim.holihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your review, Jim! We're glad to hear that your coolant exchange at Shottenkirk Prosper Chrysler Dodge Jeep Ram was prompt and that our staff made your experience enjoyable. Keeping you informed on the progress of your service is important to us. We appreciate your feedback and look forward to seeing you again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

June 05, 2025

Service Manager Jeff has always been great. He’s very responsive and knowledgeable. I accidentally took out my driver side mirror and needed to replace it. Jeff ordered a new mirror which ar More

by eric.church71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Jeff at Shottenkirk Prosper Chrysler Dodge Jeep Ram. It’s great to know he was able to assist you promptly with the mirror replacement. Your loyalty means a lot to us, and we look forward to continuing to serve you in the future. Please don’t hesitate to reach out if you need anything else! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

June 02, 2025

I took my Ram 1500 in for oil change and service recall last weekend. Samantha, service rep was great and got my truck back within a little more than 1 hr. Very good service! More

by Mark Harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha was my service rep
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Jun 03, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you, Mark, for your wonderful review! We're thrilled to hear that Samantha provided you with great service during your recent visit for your Ram 1500's oil change and recall. We always strive to deliver timely and quality service at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We look forward to seeing you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

June 02, 2025

Great service! ! Good communication, make you feel comfortable, and they really take care of your vehicle and time More

by Erick Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Olinger
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Jun 03, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review, Erick! We appreciate your kind words about the great service and communication you experienced at Shottenkirk Prosper Chrysler Dodge Jeep Ram. It's always our goal to ensure our customers feel comfortable and valued. We look forward to seeing you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 31, 2025

The service department has always been straightforward, efficient and helpful. I always get my truck back in better shape. More

by krspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We're thrilled to hear that you find our service department at Shottenkirk Prosper Chrysler Dodge Jeep Ram to be straightforward, efficient, and helpful. It's great to know that your truck is always returned in better shape. We appreciate your feedback and look forward to serving you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 29, 2025

Sam in the service department was amazing. Very friendly and thorough and very knowledgeable about what I needed. More

by Pavindave25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Olinger
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May 29, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We're thrilled to hear that Sam in our service department provided you with friendly and thorough assistance. At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we strive to ensure our customers have a great experience. We hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 28, 2025

Vey professional and cortius and friendly, very convenient carpool and the price was very fair More

by neojose11117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
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May 28, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We're thrilled to hear that you found our service at Shottenkirk Prosper Chrysler Dodge Jeep Ram to be professional, courteous, and friendly. We strive to provide convenient options and fair pricing for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

November 12, 2024

The dealership is always nice and clean and the service advisers are very good at their job More

by metzlera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 10, 2024

This dealer charges much more than other dealers for diagnostics, but they misdiagnosed my car. Lost my trust. Should not charge so much for lazy techs. More

by jwtalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

November 10, 2024

The noise it was taken in to be fixed is now louder than it was before we went and nobody is returning calls. More

by ZF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

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