Shottenkirk Chrysler Dodge Jeep Ram Prosper

Austin is great! He is super knowledgeable and always friendly! His communication skills are top tier! Excellent customer service! He is super knowledgeable and always friendly! His communication skills are top tier! Excellent customer service! More

We were returning customers and had the best experience! Quin is the absolute best to work with! Quin is the absolute best to work with! More

Jordyn Runte is the best at making sure that my service needs are met and works with me to help with transportation if the service takes some time to complete. needs are met and works with me to help with transportation if the service takes some time to complete. More

I had a issue with my front tire while turning the steering it makes sound. I reported it while my service was due. But they didn’t fix it and suggested to drop it later. Also they dont provide loaner steering it makes sound. I reported it while my service was due. But they didn’t fix it and suggested to drop it later. Also they dont provide loaner cars More

Jeff's service is always impeccable and appreciate him taking the effort to keep me informed...5 stars! taking the effort to keep me informed...5 stars! More

Came in for oil change and tire rotation. Had a great experience and didn’t take all day. Highly recommend Had a great experience and didn’t take all day. Highly recommend More

Was one of the best experiences I’ve had at a dealership. Fast and friendly service. Thanks Aaron Fast and friendly service. Thanks Aaron More

First and foremost, the bait and switch tactics that this dealership uses is alarming! Although it was only a difference of $699.00, the advertised price for the vehicle I purchased was $35,153. The price th dealership uses is alarming! Although it was only a difference of $699.00, the advertised price for the vehicle I purchased was $35,153. The price they charged me was $35,852. I did not catch this error on my paperwork until I got home. When I went back 2 days later to speak to someone about it, the salesman, Lamar, was very short with me and stated it was not his problem and I would need to speak to the finance person, TJ. He of course was busy with another client and I had to wait. I did however catch the sales manager, Brandon, as he walked by and he did sit down and listen to my concerns and was helpful explaining some items, he said he would need to go speak to someone about the price difference. 45 minutes later he came back and said that he was sorry but there was nothing he could do. I told him to just throw in a bed liner for the truck and I would be a happy customer but he would not do that either. In addition to the price difference, my vehicle buyers order says 2023 for the year even though the truck is a 2024. I was told by the sales manager that it was no big deal and it was just auto populated that way. This seems a little unusual but I will verify the information once the lending institution gets a copy of the contract. More

Everyone was very nice and helpful from the beginning. The process was smooth, easy and most of all I got what I wanted! Let the team know I am a very satisfied customer! Sincerely, David Nicholson The process was smooth, easy and most of all I got what I wanted! Let the team know I am a very satisfied customer! Sincerely, David Nicholson More

This is hands down the best dealership that we have dealt with in DFW by far! with in DFW by far! More