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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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November 17, 2023

Always a good experience. Staff is courteous, helpful, and knowledgeable. Friendly atmosphere. Always recommend dealership. More

by JERRYKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher, Colby Oberembt, McKenzie Phillips
Nov 19, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 17, 2023

Truck was done on time as promised. Everything that needed completed, was finished up. Staff was freindly as always.. More

by mdatwdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2023

Ryan was Very friendly, helpful and responsive, arranging for car pick up and delivery and confirming with GMC that all steps had been considered to resolve our issue with the car More

by Dbarname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear Ryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2023

Ryan worked so hard to solve the situation. All staff I met was great. You fit me in right away and completed work so quickly thank you More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that Ryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

November 16, 2023

The staff was extremely professional and beyond helpful. I worked with Travis, Corey, Jason (finance), and a manager. All super friendly! More

by hali.letts13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker, Morgan Hough
Nov 16, 2023 -

Shottenkirk Chevrolet responded

Thank you so much, Hali, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 16, 2023

Ryan always does a fantastic job. Always enjoy having my vehicles serviced there , great atmosphere! More

by KSBSZSRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you for choosing Shottenkirk Chevrolet!

November 16, 2023

All of the folks at this dealership have been great to work with. In the last two months I have had contact with both the service department as well as the sales folks and would highly recommend both! More

by JPET1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Hough
Nov 17, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 15, 2023

I had no appointment on a Saturday morning with a check engine light on. Even though I bought the vehicle at a dealer in Cedar Rapids your manager treated me with absolute respect of a long time customer. More

by Mgannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate Pumphrey
Nov 16, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 14, 2023

Making the appointment was quick and easy and they finished the service in a very timely manner. More

by Jimmyboy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

November 13, 2023

Friendly staff that is focused on getting getting the job right the first time. Pleased to have such a great team so close to where we live. More

by MTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not, Sure
Nov 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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