Chance Korte

Good service but drove 3 hours for service and was told no on cleaning windshield no on cleaning windshield More

by ronpeta66 Verified Customer Verified Customer

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Did a good job cleaning my truck but took 6 hours to do a job they say takes 3-4, and have done for me in 2.5 hours before. All I can guess is they scheduled other vehicles over my appointment. job they say takes 3-4, and have done for me in 2.5 hours before. All I can guess is they scheduled other vehicles over my appointment. More

by gruver323 Verified Customer Verified Customer

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There were very nice and quick with my service on my vehicle. I will continue bring my vehicle there. vehicle. I will continue bring my vehicle there. More

by Joshharvieux Verified Customer Verified Customer

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I was told they would have the part for the recall. When I arrived they did not have the part. When I arrived they did not have the part. More

by Heitzea Verified Customer Verified Customer

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Good day to get my truck serviced with honest positive happy humans. Thank you for your assistsnce happy humans. Thank you for your assistsnce More

by MILLERCYCLONES Verified Customer Verified Customer

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Brought my car in due to issues with it starting. Picked it up, was told couldn’t find anything wrong with it, potential starter. Brought it in a few days later to have the starter replaced, received Picked it up, was told couldn’t find anything wrong with it, potential starter. Brought it in a few days later to have the starter replaced, received a phone call that it was the battery. I was told during my initial visit, the battery was fine. Picked up my car, couple days later, had trouble starting it. Stopped in the dealership on 5/18, to get more details about what was checked, Colby didn’t make any notes. The advisor I talked to, was able to tell me what was done or checked during that initial visit. How does a batter go bad in 4 days? I feel like I was taken advantage of. I had a relationship with Shottenkirk, had gotten cars serviced and purchased several cars. I won’t be going business with Shottenkirk anymore. I don’t feel like I can trust them. More

by JE Verified Customer Verified Customer

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Since we moved to Waukee they have been our dealership. They have always taken care of us. They have always taken care of us. More

by downing_d Verified Customer Verified Customer

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Was very pleased with how quickly they were able to get me in for service me in for service More

by LAURABGALLAGHER Verified Customer Verified Customer

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Another driver honked and said I had brake lights out. I was near Shottenkirk so I pulled in and told them the problem. Even though i didn’t have an appointment they said they would get someone to check i I was near Shottenkirk so I pulled in and told them the problem. Even though i didn’t have an appointment they said they would get someone to check it. It did take quite awhile but they found a blown fuse and replaced it. I really appreciated being able to get quick service and not have to worry about driving without brake lights back home. More

by ltwdmfd Verified Customer Verified Customer

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My recent oil change at Shottenkirk was impressively fast, getting me back on the road in no time. However, I was surprised by an additional fee for using my debit/credit card. Despite this extra charge fast, getting me back on the road in no time. However, I was surprised by an additional fee for using my debit/credit card. Despite this extra charge, the overall service speed left a positive impression. More

by TIMPSON100 Verified Customer Verified Customer

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