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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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December 07, 2023

Colby is patient, friendly, knowledgeable, honest and he knows his stuff! My situations with my vehicle has been a nightmare and he treated me very well each time. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Dec 07, 2023 -

Shottenkirk Chevrolet responded

Thank you, Jennifer, for taking the time to share your thoughts on working with Colby and our team. We're glad to hear we delivered such a great experience!

December 06, 2023

They were prompt and informative. It's very convenient and their work is awesome! Great service! More

by GRGEVANS
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
Dec 06, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

December 05, 2023

The guy at the front desk was fresh out of training and didn't even know how to explain the engine light codes to me. The guy that did the actual oil change was also fresh out of training and didn't care t More

by Alec.16
Recommend Dealer
No
Employees Worked With
Ryan McClure
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Dec 08, 2023 -

Shottenkirk Chevrolet responded

Alec, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 03, 2023

The team was polite and efficient. Very professional service. Great after care during follow-up communication. More

by RAAJHA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2023

Excellent service, fair prices Excellent service and fair prices from the dealership. Definitely will continue to use their service department. More

by Jharsch
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Dec 04, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 02, 2023

Prompt service, easy to schedule appointment, top notch work! Will return for future service needs. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Dec 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Joe, and don't hesitate to let us know if we can be of further assistance.

December 02, 2023

Extremely informative and took care of all things necessary love ability to work from waiting room while getting vehicle serviced More

by JENANDRETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Tate Pumphrey, McKenzie Phillips
Dec 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 01, 2023

Applied second coat of paint protectant and installed spray in bed liner. Everything went smoothly. More

by KOCHVH
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Hinders
Dec 01, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

December 01, 2023

Always top customer focused. Super clean shop with accommodations for the customers comfort. Best of all they keep the customer informed on the progress of his car More

by HCWALTER1
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Dec 01, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

December 01, 2023

I had a 8:30 appointment yet they did not start working on my car until about 9:30. Waited all that time in the waiting room. A lot disappointed. More

by Iowajessica1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Oberembt
Dec 04, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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