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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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January 14, 2024

Great service from all staff. Sydney was exceptional with my accessory purchases. She assisted in installing my mats, showing me how easy it is to remove when I want to clean them More

by CINNAMONJULE
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Hinders
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that Sydney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

January 14, 2024

As usual we had great service Give him an e for excellent He was fine More

by MARVIN.CROSS
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you, Marvin, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

January 03, 2024

Prompt on time service. Will return in the future. Will recommend to others. Keep Dave Balke on the payroll. More

by JJBEJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dave here at Shottenkirk Chevrolet.

January 01, 2024

Went and had a control arm replaced ended up not tightening enough and had to go back. Wouldn't recommend considering the price I paid. Certainly won't be back for maintenance or to purchase a new v More

by bkramer0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McClure
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 25, 2023

I had a great experience at Shottenkirk Chevrolet. The staff was very helpful and professional. More

by SCHWER_JOHN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
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Dec 27, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2023

It was OK didn't get a car wash Talk later? Scott is a good boy More

by PMELLSBURY
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Jul 22, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 15, 2023

Morgan & the team at Shottenkirk are so helpful! I highly recommend Shottenkirk to anyone looking for an honest place to take your car business! More

by Dmr0118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Fisher, Morgan Hough
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Dec 17, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Morgan and our team, and we look forward to working with you again.

December 10, 2023

We just love bringing our car to your awesome place to get it worked on More

by jerry210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Shirley Johnsen, Morgan Hough
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Dec 11, 2023 -

Shottenkirk Chevrolet responded

Jerry, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

December 10, 2023

They sold me a jeep with a defective computer screen and now they have taken 2 months to order the part and I’m still waiting……they knew it was messed up and now I’m the one paying for it in more ways than More

by loriletterpress91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only name I remember is a guy named Tom……SCAMMER
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Dec 14, 2023 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 07, 2023

he helped me for my needs and he’s so nice. He knows what he’s doing his job. More

by hodzic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
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Dec 07, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

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