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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,720 Reviews

1,720 Reviews of Shottenkirk Chevrolet - Service Center

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March 24, 2024

Great customer service, very personable, knowledgeable about the vehicle, easy to work with, and up front about what needs done and cost. More

by RAYMAKER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 23, 2024

We are very pleased with the purchase of our Silverado. Staff is friendly and professional. More

by STACYCARDENAS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, Stacy, we look forward to having you as one of our valued customers for many more years to come!

March 22, 2024

Friendly , efficient , service was fantastic ! ! Great, comfortable waiting area and the coffee was top notch !! More

by KAISERJE
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
Jul 05, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

March 22, 2024

Absolutely an incredible experience. After leaving Willis Nissan with an incredibly horrible experience ( see review) we walked over wanting a similar SUV we thought we already been appr More

by KELANI.SEP14
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Mar 22, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Samir had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 21, 2024

For the most part the issues I am having with my truck have been solved but a couple. Ryan is working to get the replacement parts in to resolve the issues. Ryan keeps me in the loop. More

by CARIANDPAUL
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Mar 21, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

March 21, 2024

I went in for my first oil change and Morgan made it very easy and smooth. It's always nice having friendly service at Shottenkirk Chevrolet! More

by MOHAWK52003
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Mar 21, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 20, 2024

Easy to work with and they had the vehicle I was looking for at a fair price. More

by JUNGMANJOHN
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 20, 2024

Very poor. Took over a month. Poor communications. Tate called me a liar. Will not be back. More

by Funk51804
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Jul 08, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 19, 2024

Very quick and thorough! ! Have always enjoyed my experiences with the dealership. 2024 ZO6 Corvette!! More

by Tiz1961
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Mar 20, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your 2024 ZO6 Corvette! Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 17, 2024

Short and sweet. Completed the job we needed fixed. Communication was best ever Simply amazing More

by scroupious
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Mar 18, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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