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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,719 Reviews

1,719 Reviews of Shottenkirk Chevrolet - Service Center

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April 04, 2024

Dealership was clean service. Check-in was fast and efficient. Asian of work done was clear and options presented. More

by chrisber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Apr 05, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

Ryan’s customer service was amazing. Very responsive and easy to work with and exceeded my expectations. More

by MEDDA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
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Apr 03, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

April 03, 2024

Always willing to help answer any questions I have. If they don't know the answer to my question they will find someone who does. More

by ASHLEYRANEY1211
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Apr 03, 2024 -

Shottenkirk Chevrolet responded

Ashley, Thank you for your very kind review. Ryan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

April 03, 2024

I got the issue fixed. I was originally going to get an oil change but didn't need it, so I said don't change oil just the issue. The issue got fixed and they changed the o More

by MELODYANNMURPHY7
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Apr 03, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 01, 2024

They took my vehicle and did the diagnostics on it and then let me know what the problem was. They fixed it in less than an hour. Great service. More

by RICHMARSOLAIS
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Apr 02, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 28, 2024

Morgan was nice to work with and the shop got my car done in an appropriate time frame. However, I feel we sprint more money than if we had gone elsewhere. We were told when dropping the vehicle off that a $ More

by SHELLEYMILLER14
Recommend Dealer
No
Employees Worked With
Morgan Hough, Morgan Hough
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March 27, 2024

All right Was fast tires were not at same pressure when I checked, car was not washed. More

by Jesse
Recommend Dealer
Yes
Employees Worked With
Chance Korte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
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Mar 27, 2024 -

Shottenkirk Chevrolet responded

Jesse, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 26, 2024

I can schedule an appointment in a short amount of time, they get me in & out in a timely manner & everyone so far has been friendly. More

by RAELMILLER1
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Mar 27, 2024 -

Shottenkirk Chevrolet responded

Rael, Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Ryan was able to help, and we hope to see you again!

March 26, 2024

Service dept was busy but my oil change and tire rotation was done timely. Friendly service too! More

by BRINKBEETSFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 24, 2024

Great customer service, very personable, knowledgeable about the vehicle, easy to work with, and up front about what needs done and cost. More

by RAYMAKER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Report | Print
Mar 25, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

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