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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.5
2,779 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
Contact Dealership

755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,779 reviews

April 09, 2024

Having been loyal Shottenkirk customers for many years, this was our worst experience. If you'd like to know more please call me. More

by THETORMEYS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sanders
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker, Faris Kudomovic
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Apr 11, 2024 -

Shottenkirk Chevrolet responded

Here at Shottenkirk Chevrolet, customer satisfaction is our #1 priority, and we're sorry that we fell short here. Please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to learn more and see if we can turn this around for you.

April 09, 2024

I don't think we talked to a Sidney. Levi who was our salesman did a good job. More

by AMICHAEL0
Recommend Dealer
Yes
Employees Worked With
Lance Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Devine
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Apr 10, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 08, 2024

Great. Got my Car Done & I was on my way!! I like getting my oil changed there. It's easy & convenient! More

by FROSTIE16
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
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Apr 09, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Chance and our team. We're glad to hear we delivered such a great experience!

April 06, 2024

It was the best experience that i have ever had buying a car! Great dealership More

by DMSPAWN69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 06, 2024

You are treated with respect and the pricing is transparent. I will frequent the business again More

by DHAAG1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen
Report | Print
Apr 08, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

April 06, 2024

I will not recommend this place to anyone they don't Listen to their customers More

by MARKMARLAND67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cory Tass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience, Mark, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 06, 2024

I bought my truck from you I appreciate you and I'm impressed with your service I found out I need a few thousand dollars worth of work after paying 180.00 I'm hoping that comes off my final bill More

by BILLBLUMBERG749
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
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Apr 08, 2024 -

Shottenkirk Chevrolet responded

Thank you, Bill! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

April 06, 2024

Very knowledgeable to customers concerned and need. Respectful and impressive Very good administratively, organized and encouraging More

by GAYESTEVE9
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
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Apr 08, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

April 04, 2024

Dealership was clean service. Check-in was fast and efficient. Asian of work done was clear and options presented. More

by chrisber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Apr 05, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

Ryan’s customer service was amazing. Very responsive and easy to work with and exceeded my expectations. More

by MEDDA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Apr 03, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

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