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Shottenkirk Chevrolet

Waukee, IA

4.5
2,779 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,779 reviews

May 21, 2024

Service was great. Ryan easy to work with Dealer very accommodating with schedule for service. More

by CBJMGOBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ryan here at Shottenkirk Chevrolet.

May 18, 2024

I had an excellent experience when i went to the dealership on Friday about noon More

by JANDAVEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 18, 2024

Travis was awesome! He knew I didn’t like or want pressure and he was super respectful! Also, I appreciated the hard work by the finance manager. More

by DHJSCALLAGHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker
May 19, 2024 -

Shottenkirk Chevrolet responded

We are so glad that we had the opportunity to work with you, and that Travis could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 18, 2024

Excellent service and fair prices. Worth the extra 20 miles I drive to get there! More

by Jharsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher
May 19, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 17, 2024

I do not know who Tanner and Jason are. Bruce was amazing. Overall the staff went above and beyond to help us after an unfortunate event even after the deal was done. They were not obligate More

by HARRISFAM317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker
May 19, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for choosing Shottenkirk Chevrolet! Please let us know if we can be of any more assistance.

May 17, 2024

The reason I took my car to them was they have worked on it before and treated us very well More

by PIEYEDTWICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
May 19, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

May 17, 2024

Everyone was really helpful with checking me in and the service was really really fast More

by TREJAUNDUESNBERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
May 19, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

May 17, 2024

I was “sold” a bumper to bumper service and maintenance package. They didn’t include a copy of what it covered with my sales papers. When I requested Information about it they apologized they were “out” of More

by KKFARLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Astrid Garcia Benabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Hough
May 22, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 17, 2024

Everything was smooth like always waiting time little bit longer but they have nice waiting room with tv and free coffee More

by SAMIRMUHAMEDOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Samir, and we look forward to working with you again.

May 16, 2024

Levi did a great job helping me find the car I wanted! Also great on the phone More

by KPOORE7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker, Levi Devine
May 17, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for choosing Shottenkirk Chevrolet! Please let Levi know if we can be of any more assistance.

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