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Shottenkirk Chevrolet

Waukee, IA

4.5
2,780 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,780 reviews

June 04, 2024

Tate was friendly and knowledgeable. The shop was clean and had a nice waiting room. More

by NATHANPIRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Jun 05, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words for Tate, and for taking the time to leave us this wonderful feedback!

June 04, 2024

Friendly, very responsive,and dealt with a vehicle that is not the most common one,with goal to keep it working and be safe More

by rowdyk9s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 03, 2024

Shottenkirk was a great experience from beginning to end. Cory went above and beyond for us and made the car buying experience seamless More

by CARLY.RYAN73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Chevrolet responded

Carly, Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. Cory and our team appreciate your business and hope to see you again soon!

June 03, 2024

We are satisfied with our purchase. The agent listened what we would like to buy. More

by CARMINAGRANDFIELD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Chevrolet responded

Carmina, Here at Shottenkirk Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 03, 2024

Didn’t verbally informed me of a lug nut issue like they verbally told me the other issues nor did they replace it. More

by CURTISLQUECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Jun 03, 2024 -

Shottenkirk Chevrolet responded

Thank you, Curtis, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

June 02, 2024

Would have been nice to actually get more info on vehicles at other locations when asking. Otherwise good experience. More

by Thursday afternoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Pollock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2024

integrity it is everything, I have had nothing but honets fair interactions at shottenkirk! Great folk to work with! More

by chapmandecks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt
Jun 03, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

June 01, 2024

Did a good job cleaning my truck but took 6 hours to do a job they say takes 3-4, and have done for me in 2.5 hours before. All I can guess is they scheduled other vehicles over my appointment. More

by gruver323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Korte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 01, 2024

Very slimy practices. Selling vehicles with critical failures present. Falsifying loan interest rates. Was going to take 2 weeks to fix a windshield due to installer no More

by fishindudej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Astrid Garcia Benabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Moore
Jun 06, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 01, 2024

Good service but drove 3 hours for service and was told no on cleaning windshield More

by ronpeta66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt, Morgan Hough
Jun 03, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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