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Shottenkirk Chevrolet

Waukee, IA

4.5
2,780 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,780 reviews

June 06, 2024

Service department does a great job. They are quick and do what they say they will. More

by BMWHITED0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Fisher, Colby Oberembt, Morgan Hough
Jun 06, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 06, 2024

Great to work with. Accommodates my needs to make my appointments easy and stress free. More

by JACKROBBINS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Jun 07, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 06, 2024

Colby does an excellent job for me every time I bring my truck in. He’s the only reason I keep coming back to you guys for my service needs. More

by JERAMYKUHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Jun 07, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

June 06, 2024

Was happy withe the services done but my cvc axel boot was not damaged before the service and they would not stand behind it and wanted another 600$ to fix a problem that wasn’t there before the service w More

by Jrodwhite.jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Oberembt
Jun 10, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 06, 2024

Ryan was very friendly and helpful! !! I was impressed with his customer service! I was driven to and from work and the gentleman were very nice. I will definitely be bringing my car her More

by rachelle.dermody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 06, 2024

Great job. You are doing some great work with your customers. Keep up the amazing job More

by TORREY.B.THOMAS
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2024

Poor communication and follow up. Did not provide the estimate that I had asked for. More

by TYMILLER515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Korte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 05, 2024

Best experience I have had with any dealer in 20 years and they are 300 miles away very accdating will use again More

by KEITHT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Shottenkirk Chevrolet responded

Thank you, Keith! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

June 05, 2024

Great people! ! They definitely help find a way to get the deal you want! Will be buying next car here too! More

by Gage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Shottenkirk Chevrolet responded

Thank you, Gage, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 04, 2024

Tate was very easy to work with and communication was extremely easy and very much appreciated More

by TNELSON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Jun 05, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

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