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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.5
2,780 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,780 reviews

June 11, 2024

We appreciate Dave Balke and Alex Balke for assisting us with the purchase. Their professionalism in dealing with a first time buyer was appreciated greatly. We will definitely recommend others to seek Da More

by Jaylongfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Shottenkirk Chevrolet responded

Jay, Thank you so much for your wonderful review! We are thrilled that Dave, Alex, and our team had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Chevrolet!

June 11, 2024

Tate was very helpful in getting the parts for my car. Before working with Tate I did not have a good experience. I was the only one working to get the parts for my car from when I purchased Oct 2022. More

by MIINDYYOUNBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
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Jun 11, 2024 -

Shottenkirk Chevrolet responded

While we're glad to hear that Tate provided you with great customer service, we're sorry that you didn't have a completely satisfying experience in the past. We sincerely appreciate your business and hope you will give us another opportunity to serve you!

June 11, 2024

Did a great job at finding and resolving the issue. In and out quickly and is always good when spending less than anticipating. More

by DRDJDUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
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Jun 11, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

June 11, 2024

Great service. Enjoyed working with everyone. Will definitely recommend to others who are looking for a new vehicle. More

by KDHAMBORG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen
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Jun 11, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Chevrolet are glad to have you as a customer.

June 09, 2024

We came in to sign papers and the process was quick, easy and painless. Would definitely recommend More

by Kaci.croxell
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 09, 2024

Came in early. Friendly and fast, I was in and out in no time at all More

by Chromehead11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

June 08, 2024

Tate helped us by giving us a diagnosis on our car and called our extra insurance people to see what they covered More

by dmkrueger71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
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Jun 09, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 08, 2024

Walked in for an oil change on my 2024 Duramax Silverado with no appointment and got done within an hour. Very pleasant experience for sure. I thought I would have to pay for my first oil change seeing as I More

by htsong88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

June 07, 2024

Colby did a great job of working my truck in quickly and explains the problem. However the mechanic said that the cruise switch needed replaced which I decline because of the cost. It works perfectly. More

by Gene4hd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Oberembt
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Jun 10, 2024 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 07, 2024

Car breaking down often? Go to Chevy! Need a different vehicle? Go to Chevy! In the past 4 years I have not had any car troubles. Do you know why? Because I went to Chevy! Tr More

by Maurice J Mcfalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt, Morgan Hough, Tate Pumphrey
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Jun 07, 2024 -

Shottenkirk Chevrolet responded

Thank you, Maurice, for the kind words for our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you.

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