Shore Toyota

From the minute on the phone till the minute I left, I felt I was an important person. I'm not from the area and I needed work done on my car, because I waiting until the last minute. These guys treat felt I was an important person. I'm not from the area and I needed work done on my car, because I waiting until the last minute. These guys treated wonderful. Which is great becaue what did they owe me, I might ever see them again. But they took their customer service all the way up. I can't thank them enough for the service & friendliness they have showed me. I now can go to the shore and know if I have a problem, I can call Shore Toyota & the above guys for help. Thank you, thank you, thank you. You guys rock. More

We have had great experience with Shore Toyota. We moved into area from another part of the state where our Highlander was purchased. Our Highlander was in for a recall and a second issue was found (out of into area from another part of the state where our Highlander was purchased. Our Highlander was in for a recall and a second issue was found (out of warranty) the bad part was pointed out and asked if we wanted it fixed and we said yes. We would not have noticed the part and to have it fixed under warranty was great. Lori remember my name when we drove into the service area, this was after 3 weeks since our last visit. More

I had a great experience at shore toyota. Lori was very helpful. The waiting room was very comfortable and I was serviced in a reasonable amount of time. helpful. The waiting room was very comfortable and I was serviced in a reasonable amount of time. More

Lorie is a great asset to shore toyota...A+++ service...its so nice to have someone always willing to please you..and always with a smile!!! service...its so nice to have someone always willing to please you..and always with a smile!!! More

Lori Reynolds did a great job. Very friendly yet professional. The Service Department was short-handed over lunch, but Lori picked up the slack without any complaint. professional. The Service Department was short-handed over lunch, but Lori picked up the slack without any complaint. More

Lori Reynolds is my service writer. She always greets me with a big smile, and makes me feel that something good is going to happen there. Even when I am not on the service schedule, she fits me in when I with a big smile, and makes me feel that something good is going to happen there. Even when I am not on the service schedule, she fits me in when I am having a need. She is one of the best representatives that I have ever dealt with. She could come to work for me anytime if I were still running a business. More

I originally had trouble with my 2007 Highlander Hybrid (the engine was replaced at 24,000 miles). Lori Reynolds and her excellent service help are really the only reason I decided to keep the car. Also, I (the engine was replaced at 24,000 miles). Lori Reynolds and her excellent service help are really the only reason I decided to keep the car. Also, I now service my kids' cars at an independent service shop but, because of Lori, keep bringing my car back here. Give her a raise and a bonus! She deserves it. More

Lori Reynolds is the best person I have EVER dealt with in Customer Service, in any industry, HANDS DOWN. She goes FAR out of her way to help the customer. It's unbelievable. Why can't ALL Customer Se in Customer Service, in any industry, HANDS DOWN. She goes FAR out of her way to help the customer. It's unbelievable. Why can't ALL Customer Service Reps be this awesome?!??! "Above and beyond" isn't even close to the level of professionalism and overall capability Lori possesses. THANKS LORI!! More

THE WAIT WAS ACCEPTABLE,ON ACCOUNT OF,YOUR EXCEPTIONAL, THE WAIT WAS ACCEPTABLE,ON ACCOUNT OF,YOUR EXCEPTIONAL, CUSTOMER SERVICE REP [ LORI REYNOLDS ]THE REASON FOR THE VISIT,WAS THE RECALL OF THE GAS P THE WAIT WAS ACCEPTABLE,ON ACCOUNT OF,YOUR EXCEPTIONAL, CUSTOMER SERVICE REP [ LORI REYNOLDS ]THE REASON FOR THE VISIT,WAS THE RECALL OF THE GAS PEDAL,WHICH SHE HELPED TO PERFORM,AS QUICK AS POSSIBLE.WHILE THERE SHE ALSO INSPECTED THE GAS TANK,WHICH SHE SAID,WILL BE REPLACED,AT NO COST TO ME. WHEN THE ORDER COMES IN ,SHE WILL CALL AND TRY TO ARRANGE THE LOAN OF A CAR. JOE WARD More

Lori has been my service writer ever since I purchased my 2006 Tundra. She always Knows my name and is a real professional. I asked her about extending my warranty and she walked me over the warranty office 2006 Tundra. She always Knows my name and is a real professional. I asked her about extending my warranty and she walked me over the warranty office and introduce me to Anthony. Lori goes above and beyond trying to please the customer.You are not just a number with Lori. More