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Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Rushed I can’t believe that dodge is ok with letting their customer with a 31k new car, have to replace tires, rotors, and brake pads. I asked the service pe I can’t believe that dodge is ok with letting their customer with a 31k new car, have to replace tires, rotors, and brake pads. I asked the service people and they seemed that was an accurate time to replace the parts. I have had Honda and nissans before and never had to replace those parts so early on. More
Great customer service and experience overall Armando helped my father and I pick out my new car. He cared about our interests and made sure we made the right choice. I really loved his energy and Armando helped my father and I pick out my new car. He cared about our interests and made sure we made the right choice. I really loved his energy and I'm very happy with my purchase More
Poor Service We had a new mobility van for 2 years and during that time it was in for the same problem 3 times. The last time we came to pick up the supposedly fix We had a new mobility van for 2 years and during that time it was in for the same problem 3 times. The last time we came to pick up the supposedly fixed van it would not start due to the same problem that we were assured was fixed. We had to trade in this van due to it being not safe to drive. More
Looking for a new car and I got it After being turned down so many times for a new vehicle Sherman helped me get into something new great team!!!! I would definintly recommend who I can After being turned down so many times for a new vehicle Sherman helped me get into something new great team!!!! I would definintly recommend who I can to the dealership More
Recent Purchase Compass I was able to go in and get all my paperwork done. The online finance application provided easier processing for all paperwork. Though I wanted a much I was able to go in and get all my paperwork done. The online finance application provided easier processing for all paperwork. Though I wanted a much more expensive model, the salesman put financial options for me. When considering returning at a later time to pay off my vehicle, the finance officer was able to work things out to get a payment closer to what I was comfortable with. I was in and out in just over two hours which is the quickest I have ever experienced with a dealership. My 2019 Jeep Compass has all I need beyond a spare tire which is not the biggest concern. I am still happy with my purchase. More
Excellence I was there for a water leakage and for problems with the a/c, They told me they had to keep the car a day or two. Turned out that everything was fixe I was there for a water leakage and for problems with the a/c, They told me they had to keep the car a day or two. Turned out that everything was fixed the same day! Shoutout to Bill Koller who was the guy that made this happen, excellent customer service, very very satisfied! Thanks a lot!! More
Personalized service!! From the time I walked in the door to when I left. My salesman Romino made my car buying experience personal. I left with exactly what I wanted on the From the time I walked in the door to when I left. My salesman Romino made my car buying experience personal. I left with exactly what I wanted on the first try. To add he is very funny and down to earth. I recommend this dealership and of course Romino for your next car purchase. More
Horrible experience would never go here again Issue still not resolved after two tries and service rep was very unprofessional. Overall experience was below expectation. Sherman needs to hold the Issue still not resolved after two tries and service rep was very unprofessional. Overall experience was below expectation. Sherman needs to hold there works accountable! More
Quality Service, Reputable Company on all levels I bought my Jeep Cherokee from Sherman dodge new in 2016. Sherman dodge is an extremely reputable dealership that cares about their customers. They ar I bought my Jeep Cherokee from Sherman dodge new in 2016. Sherman dodge is an extremely reputable dealership that cares about their customers. They are definitely apart from most dealers that only care about making a sale. Sherman dodge provides professionalism to the highest. Their service department is also great. I worked with Lester and he provided The upmost quality customer service. Thank you for making every experience great! More
Impeccable customer service! I just wanted to take a minute and write a review about my sales person Martin kuprowski. Martin made the buying process incredibly easy! I had so I just wanted to take a minute and write a review about my sales person Martin kuprowski. Martin made the buying process incredibly easy! I had so many questions about my 2020 Jeep Grand Cherokee. I was completely lost when it came to the vehicles “Computer” system. He sat with me in the car and showed me all of the gadgets that my new car has and how do use them. My previous vehicle didn’t even have power windows so everything is new to me. He even gave me his direct phone number in case I had any further questions. (which I’ve had many) Martin is an outstanding sales person for Sherman Jeep and I would suggest him to anybody looking to buy a new vehicle! Thank you for all of your help! More