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Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Was a easy process but did not get what I wanted for a trade Liked our sales man and finance officer, but the manager was to busy on his phone when he came to talk to us. Made us feel that we did not have his at Liked our sales man and finance officer, but the manager was to busy on his phone when he came to talk to us. Made us feel that we did not have his attention More
Good news/Bad news So I don’t feel down or considering I bought that only two vehicles from Sherman Dodge Bavette Dunne all my service checks there with Sherman Dogde an So I don’t feel down or considering I bought that only two vehicles from Sherman Dodge Bavette Dunne all my service checks there with Sherman Dogde and had to have recalls done on my car that I was given enough coupons and or discounts to fix my car this time when it had a problem I think more customer appreciation should’ve been given to the fact that I bought two cars from Sherman Dodge and I brought back the cars that I reset the box and I can make more money and still had such a great dealership I made all my payments on time I’ve been a great client and I don’t feel that I was appreciate it I do how ever feel that a timely manner was given to you did you see what was wrong with my car and I was given options about how I could fix it no payment plans were provided nor coupons were given to reduce the price of payment that I was to gift for fixing my car and I don’t think that was right considering how many cars and my payment history as a very good client of Sherman Dogde More
Ram 3500 I brought my 2019 Ram 3500 to install a 5th wheel and the remote start... Drop off Saturday pickup on Monday like I was promised... Very good servic I brought my 2019 Ram 3500 to install a 5th wheel and the remote start... Drop off Saturday pickup on Monday like I was promised... Very good service excellent customer service Truck was and fully detailed.... Thank you for everything Happy holidays More
Sam was very helpful in my situation! I bought my first car from him a few months ago, and unfortunately I had a accident. My car got totaled out by the insurance company, and I was back on public transpor car from him a few months ago, and unfortunately I had a accident. My car got totaled out by the insurance company, and I was back on public transportation! I told Sam about the situation and he got me back in another vehicle the same day! Super awesome salesman and a great guy. More
Over 5 hours to buy a car isn't acceptable. The sales person with whom I worked was very nice. However, the whole process was very slow. I should not have taken the new car the same evening. Tra The sales person with whom I worked was very nice. However, the whole process was very slow. I should not have taken the new car the same evening. Transferring my "stuff" from old to new, in the cold, dark night was not a fun experience. While the sales person explained quite a bit about the new vehicle, there were a number of features about which little or nothing was said. When I buy a $53,000 car, I expect the tank to have gas in it when I drive away from the dealer. I noticed shortly after leaving, called the sales person, had a bit of a fit, returned to the dealership and went to the gas station with a porter to have the tank filled. The process to over 5 hours to complete. Some of the delay involved "fetching" the new car from the far-away lot, which took almost an hour. Some of the delay was caused by the delay in have the new car prepared, which was done in a rather sloppy manner, with plastic seat coverings, etc., stuffed under the back seat. All in all, it was a long, slow process. More
Fast, done with quality and reasonably pricedc I purchased several cars from Sherman Dodge and every time it was a happy experience. This time I came in to change oil on 2018 Ram Promaster City. Th I purchased several cars from Sherman Dodge and every time it was a happy experience. This time I came in to change oil on 2018 Ram Promaster City. The service adviser took me in and the car was done in about half an hour. I was impressed with how quickly it was serviced and the price was right. If you take care of your car it will take care of you and with the help of Sherman Dodge service department it will take care of you for a long time. More
Unhappy We've been getting notifications from Sherman Dodge on recalls for our vehicle. Made an appointment, drive there and find that they are unable to do We've been getting notifications from Sherman Dodge on recalls for our vehicle. Made an appointment, drive there and find that they are unable to do either one of the recalls. More
mobility vehicle Worked with Humza who explained many options to consider when purchasing a mobility vehicle. He was patient and spent much time in finding us the mobi Worked with Humza who explained many options to consider when purchasing a mobility vehicle. He was patient and spent much time in finding us the mobility van that fit not only our needs but budget as well. He did not pressure us to select any van, he was patient and easy to work with. I highly recommend him and this dealership. More
Oil changes Normally when I get an oil change here and I go to pick up my car I don’t have to pay anything because they say it is covered under warranty. Well whe Normally when I get an oil change here and I go to pick up my car I don’t have to pay anything because they say it is covered under warranty. Well when I went in a few days ago I wanted to verify that there will be no charge because of my warranty. Lester checked my warranty and was a little short with me and told me that I did not have that kind of warranty. When I asked Chris G-in service-who usually helps me out, he said that that was only a few free that I had. I left confused because they gave me the impression that my oil changes were covered under warranty. Also, I do not remember being offered this warranty for free oil changes when I bought my car there. So, I felt as though I had been misled and cut short when trying to explain my previous experiences there. More
Buy The new jepp grand Cherokee Siempre es agradable en contar con personal muy agradable y dispuesto para ofrecerte una excelencia ayuda en la compra del vehículo que estás buscando Siempre es agradable en contar con personal muy agradable y dispuesto para ofrecerte una excelencia ayuda en la compra del vehículo que estás buscando gracias a todos por su gran servicio que tengan una feliz navidad y próspero Año Nuevo More