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Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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The dealer was courteous, Humza was also courteous, he showed us the car we wanted to see. The price we weren't expecting and tacos we weren't expecting. Good job Hamza 👍 showed us the car we wanted to see. The price we weren't expecting and tacos we weren't expecting. Good job Hamza 👍 More
The people in service and parts are very polite and respectful of the needs to myself and my vehicle also very informative of what is needed to be done and ordered respectful of the needs to myself and my vehicle also very informative of what is needed to be done and ordered More
This was by far the worst experience I have ever had buying a car. They promised to get me a new key by Monday and have not delivered, I had to make multiple calls to the sales person Charlie the sales buying a car. They promised to get me a new key by Monday and have not delivered, I had to make multiple calls to the sales person Charlie the sales manager Reggie and the customer relations manager Nicole just to get an email saying they would actually do what they promised( they still have yet to send the correct information). I can’t put it in any stronger words do not do any business with them ever. More
Prompt, courteous and knowledgeable are the first three words that come to mind after my visit to Sherman Dodge Chrysler Jeep dealer. Although it was my first time there, they treated me as if I had been words that come to mind after my visit to Sherman Dodge Chrysler Jeep dealer. Although it was my first time there, they treated me as if I had been a lifelong customer. More
The dealership is great. But I don't like coming back to retrieve my items and find out that they were stolen. Those eye glasses cost me a lot of money!!! retrieve my items and find out that they were stolen. Those eye glasses cost me a lot of money!!! More
My service with Nikko Urbanio was great. Nikko Urbanio is great to work with and I will continue to ask for him. He told me he would get me out of the service department in two hours and he Nikko Urbanio is great to work with and I will continue to ask for him. He told me he would get me out of the service department in two hours and he did what he told me. He is a great service rep. and experience and I like dealing with him. He the one I come to get my service. More
I was told I would get a call the following day and didn't. The price was high for the type of work done (ETC replacement). I had to call the day after I was supposed to hear back and was told the vehi didn't. The price was high for the type of work done (ETC replacement). I had to call the day after I was supposed to hear back and was told the vehicle was done but the service person I spoke with wasn't in, so of course they could not verify that he had told me a coupon would be applied. The cost was less than the quote which was nice, but it still shouldn't cost 860 bucks to get a throttle body replaced and even though the receipt said no coupon was applied I was "assured" that it had been included (but with not proof?). I may not go back since there is nothing exceptional about this dealer. More
Service was good except they didn’t top off my fluids (windshield washer) during an oil change which should be considered standard for this type of service. (windshield washer) during an oil change which should be considered standard for this type of service. More
Not everything was good, and negotiation was not easy , but Nick from sales dep. was nice, friendly, helpful and polite. He was helpful and not pushy. but Nick from sales dep. was nice, friendly, helpful and polite. He was helpful and not pushy. More