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Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Mary and the Sherman team where informative and direct. They were great to work with and made the buying process easy and delivered on every promise. They were great to work with and made the buying process easy and delivered on every promise. More
Personnel very professional and pleasant Found all personnel I have dealt with very responsive to my questions and receiving options for further processing very helpful. Environment very clea Found all personnel I have dealt with very responsive to my questions and receiving options for further processing very helpful. Environment very clean and comfortable to be in. Mr. Armando well informed and very customer relational and very helpful and kind. Sherman Motors was introduced to me by a very close friend (it is like findind something pleasant in a difficult area. Thank you More
Oil Change and Tire Rotation In and out within an hour and 15 minutes. very nice. Socially distance was very nice. I would have loved a snack. I was really hungry. In and out within an hour and 15 minutes. very nice. Socially distance was very nice. I would have loved a snack. I was really hungry. More
Service Poor customer service , was ignored for approximately 20 min in parts department before somebody looked up. Was told part would be ready in 4 days , Poor customer service , was ignored for approximately 20 min in parts department before somebody looked up. Was told part would be ready in 4 days , 8 days later not even a phone call to advice on delay. The truth of the matter is I’ve come to expect this from this facility. Always have a since of anxiety when bringing the auto here. More
I am still confused Romino, the young sales rep, was very polite and helpful. The hand written offers he kept bring back and forth between me and his supervisor were conf Romino, the young sales rep, was very polite and helpful. The hand written offers he kept bring back and forth between me and his supervisor were confusing. I bought a brand new Jeep, and I am still not sure how much I paid. I was asking for an itemized list (price, tax, license plates, discount, total) and he kept giving me choices like $590 per month or $680 per month. I liked the kid so much, I bought the car. Jason in finance was also very personable and easy to deal with. He gave me a copy of the transaction on a small computer card and now I need to find the right type of device to look at the documents. It's not Jason's fault but I should of asked him to print it out for me. Maybe in the future, ask the customer if they prefer a computer card or a written receipt. More
I recently bought a 2010 Dodge charger SE, and this place was awesome, costumer service, was amazing and my sell man Martin K was awesome, he did a wonderful job helping! Thank you. I will most definitely re was awesome, costumer service, was amazing and my sell man Martin K was awesome, he did a wonderful job helping! Thank you. I will most definitely recommend Sherman Dodge to people I know... Thanks again More
Fixes quickly. Fixes right. I run a fleet of 50 vans. Frax and the rest of the Sherman team keeps them running by quickly fixing any problem (large or small). Most importantly, I run a fleet of 50 vans. Frax and the rest of the Sherman team keeps them running by quickly fixing any problem (large or small). Most importantly, I never have to return for the same problem. I can't thank them enough for keeping my fleet on the road. More