
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The dealership was slow to respond, and changed who I would be working with 4 different times. However, once we got there everything went very smooth. They had the car ready for us, we took it for a test would be working with 4 different times. However, once we got there everything went very smooth. They had the car ready for us, we took it for a test drive, and came upon a deal that we thought was a great price. Humza was a great salesman and very knowledgeable about the vehicle and the car buying process. He made everything go very smooth, along with Fernando (in finance). Fernando was also a pleasure to work with. He got everything done super quick so we could get right out of there. More
The Sale Agent when beyond all expectations, that a customer would like to see! FAWAZ makes you comfortable and without any hassle. He was on point for questions. customer would like to see! FAWAZ makes you comfortable and without any hassle. He was on point for questions. More
Good experience at the dealership. Relatively quick. The team was also able to keep my monthly payments in a range that I was comfortable with. Arnas was helpful in talking me through the finance piece bu team was also able to keep my monthly payments in a range that I was comfortable with. Arnas was helpful in talking me through the finance piece but also answering any questions about the car’s features. He has a lot of potential & great interpersonal communication skills. Areas for improvement would be to make sure to differentiate between trade in + cash down payment. There were slight communication discrepancies but otherwise good experience. More
Krzytoff did awesome job. Very nice and professional person. Was able to meet my expectations and the deal went nice and smooth. Highly recommended.polecam person. Was able to meet my expectations and the deal went nice and smooth. Highly recommended.polecam More
Took care of me the same day. I was greeted as I came into the service bay and they new who I was even though I made the appointment over the phone. into the service bay and they new who I was even though I made the appointment over the phone. More
extremely helpful and friendly staff, they got me in and out of there very quickly. The service on my vehicle was excellent and they kept me informed and updated me accordingly. I’ll be back out of there very quickly. The service on my vehicle was excellent and they kept me informed and updated me accordingly. I’ll be back More
Arnas was very friendly and knowledgeable about all the questions I had. Extremely satisfied with the attention they gave me with the purchase of my new jeep. questions I had. Extremely satisfied with the attention they gave me with the purchase of my new jeep. More
Arrived at the dealership early and the salesman arrived early to meet with me and my wife. Test drove the vehicle we were interested in and the interior was dirty with something spilled on the center cons early to meet with me and my wife. Test drove the vehicle we were interested in and the interior was dirty with something spilled on the center console. I asked the salesman and he advised the interior would be detailed. We waited approximately 40 minutes after the test drive to meet with the finance manager, our credit application and loan were approved the prior day and a down payment had been made the prior day also. After meeting with the finance manager we waited another 45 minutes before the vehicle was ready. The outside of the vehicle had been washed but the inside had not been detailed as promised. On the way home we found a large chip in the windshield which I have to assume the dealership knew was there which I spent $143.00 to have repaired. I spent an 1 1/2 the next day detailing the inside of the vehicle. I found an antifreeze leak 2 days later which I'm taking to a mechanic to have it looked at since I bought the vehicle as is. Although the sales person was courteous and arrived early to meet us, overall this was one of the worse experiences purchasing a vehicle. The long wait at the dealership, the vehicle not being ready for delivery after pre arranging everything the prior day, and now having issues with the vehicle have left us with a bad feeling about this purchase. Hope we do find any major issues with the vehicle and expected a lot more from Dodge dealership. More