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Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Happy with my Experience I had a lease car I had to return, that I didn't lease from Sherman. They were happy to take my lease return and as Mark said "have a chance to earn y I had a lease car I had to return, that I didn't lease from Sherman. They were happy to take my lease return and as Mark said "have a chance to earn your business." Which they did. Like most, I'm not a fan of the car buying process. I tend to think I'm always being taken, but I don't think I was in this case. My gut tells me I maybe could've gotten a slightly better deal, maybe not, but I do think I ended up with a fair deal, which is all you can ask for. More
Sales very good - Service not so good The intake employee in the service department was unhelpful, But in the end I got the service that I needed. My car was only 3 days old The intake employee in the service department was unhelpful, But in the end I got the service that I needed. My car was only 3 days old More
Never going back AGAIN! We made an apt for test drive a Vehicle showed up, said we were all good to go and we had to wait about 20 minutes just to Test drive the Used Van. We We made an apt for test drive a Vehicle showed up, said we were all good to go and we had to wait about 20 minutes just to Test drive the Used Van. We liked it… First things First. Prices are low there so you come there. Sale price on this can was $11,999 After all said and done they wanted us to pay over $3,000 in Fee’s ( $2,000 just in Service Fee’s. We ended up getting it for the Sticker Price… then we waited OVER 3 hours before we walked out of there with our van..Fast Forward only TWO weeks. Check engine light comes on, Hubby looks into it and it’s a Bad thing. Could Cost $3,000 to fix. Also, in his findings he found paper towel shoved up in the Van around a Transmission Leak ( so much for their $2k in service fees)..… we Call ( of course we are out of Warranty). They first said we can return the van no questions asked. They were sorry for the issues… So after I called back and requested some sort of paper work before we heard down ( we are 5 hours away) they completely turned on us and said it’s our issue, which is True. Now, few more week, my Temp plates expire in two days, we still have not received our plates form the DMV. I call there they said it could take 8-10 weeks to get our plates! BUT we only get a 4 week Temp tag. I called and got tossed around, hung up on several times before someone could just give me information….Our Dealing with the Dealership has been nothing but xxxx. I will NEVER go back! DO NOT GO HERE!!!!! More
service Hi, Every time I take my jeep for an oil change or to have it service, I have to clean up after them, They leave it all oily. battery cover not put r Hi, Every time I take my jeep for an oil change or to have it service, I have to clean up after them, They leave it all oily. battery cover not put right, e t c... More
Thanks Romino is a great salesman! He's helped me with any issues or questions Ive had with my car since Day one. He's the best. Romino is a great salesman! He's helped me with any issues or questions Ive had with my car since Day one. He's the best. More
Informational I Usually Don't Give Reviews Or Take Surveys But I Would Feel Bad If I Didn't Tell The World About My Great Experience. Sam Thank You For Diligently I Usually Don't Give Reviews Or Take Surveys But I Would Feel Bad If I Didn't Tell The World About My Great Experience. Sam Thank You For Diligently Working On My Behalf. I Came With Little To No Expectation, However You Blew My Mind!! Mike Thanks So Much For The Second Chance And Opportunity To Be A First Time Buyer!! More
Excellent Great staff, very professional people! My salesman went over board to get me the deal that worked for me. I would recommend to friends, and family. Great staff, very professional people! My salesman went over board to get me the deal that worked for me. I would recommend to friends, and family. More
Awesome .......................... thank again...... Reggie and Charlie are 2 guys that help us, and was knowledgeable about their jobs.. thanks for everything .. I pass the word out to my friends and fa Reggie and Charlie are 2 guys that help us, and was knowledgeable about their jobs.. thanks for everything .. I pass the word out to my friends and family.. More
My New Dodge Grand Caravan Uber and Lyft Vehicle Yes,over the Last 20 years that l have Been Doing Business with Sherman Dodge Dealership l have Been very Satisfied and have Purchased Many Vehicles f Yes,over the Last 20 years that l have Been Doing Business with Sherman Dodge Dealership l have Been very Satisfied and have Purchased Many Vehicles from Them. Yes l have sent many Family and Friends to Them over the Years and l will Continue to Do Business with them. Yes Me and My Wife and Mother is Very Please and satisfied with our New Van that we just Recently Purchase and will Return in 6 to 8 months to refinance to reduce our Monthly Payments. Thank You Darrell Thomas 11-6-2018 More
Recall appt 7:00 am appointment and then was told it would take 4 hours, should be ready by 11 am. I wish they had told me so that I could have bought some work 7:00 am appointment and then was told it would take 4 hours, should be ready by 11 am. I wish they had told me so that I could have bought some work or made arrangements for a ride home. I finally found someone to pick me up and bring me back. Did not hear from anyone, returned to the dealership at 1:30 pm and was told it was not ready, it would be another hour. Got a call at 3:00 pm it was ready. Discussion by phone of other work needed. I told service writer i needed the list and estimate to discuss with my husband. Okay get there pick up my car, no list got my paper work and left. Fustrated because it took all day, what was the point of a 7 am appointment. I work from home and being better informed I could have planned better. But still not prepare to spend 10 hours when was told it would take 4 hours. Also found a small ding on my car door and it was not there before. 2010 Dodge Chlallenger with 59xx miles only. I would recommend the dealership but prep the individual on what questions to ask to plan there day accordingly. Better communication when scheduling an appointment for planning. I work from home so I missed out on work hours that I need to make up. Had I been better informed I could worked around it. Cecilai Morales More