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Sherman Dodge Chrysler Jeep RAM

Skokie, IL

4.3
1,667 Reviews

7601 Skokie Blvd.

Skokie, IL

60077

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Showing 1,667 reviews

January 13, 2019

Bought a Jeep Service was great and helpful. Came in to trade in my Mitsubishi. They explained everything to me step by step. Witek was very easy to work with. More

by IWANSKIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARIUSZ WITEK
Feb 04, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

Iwanskia, Thank you so much for taking the time to let us know how we did. We are so happy we could make your experience a wonderful one ! Don't hesitate to reach out to us if you ever need any further assistance! Thanks again!

January 11, 2019

Horrible service Consistently getting cheated by the service dept trying tocharge me for things that do not have to be done. No call backs. Will never do business with More

by tatianaleszka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 04, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

Tatiana, We apologize for the the way you feel about our company and we are disappointed to hear that you were not satisfied with your experience at Sherman Dodge. Please reach out to our Customer Relations Manger at your convenience so we can take care of your vehicles needs. Please reach out if willing at (847) 982-3504.

Feb 04, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

Tatiana, We apologize for the the way you feel about our company and we are disappointed to hear that you were not satisfied with your experience at Sherman Dodge. Please reach out to our Customer Relations Manger at your convenience so we can take care of your vehicles needs. Please reach out if willing at (847) 982-3504.

January 11, 2019

Ram 1500 D4 is great to work with. Would Recommend him to family and friends. Max sales manager was open minded and helpful with negotiations as well. More

by BOJANARN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARIUSZ WITEK
Feb 04, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for taking the time to let us know how our team here at Sherman Dodge did. Your recommendation is highly appreciated and we Pay our customers $100 for every person they refer to us ! Thank you for doing business with us , your are truly appreciated!

January 08, 2019

Great service good customer service and wasn’t there for a long time on my service. Very friendly always willing to help anybody with a smile on there face. More

by LATOYATEAGUE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe general sales manager and manny arriaga service consultant , CHARLIE HARRIS, Nicole Morris
Jan 10, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for taking the time out of your day to let us know how we did ! We are pleased to hear you are happy with your experience here at Sherman Dodge! We are always here for you Latoya !

January 05, 2019

Title I purchased a vehicle from here 30+ days ago. I still have not received the title and the plate has expired! I called and nobody was there that works More

by 123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando Alanis, Will Woods
Jan 07, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

I would like to assist you If you could please contact me directly i would love to resolve this for you, since you seem to be having difficulties getting in touch with the right source. And i apologize for any misunderstandings or inconvenience this may have caused you. Nicole Morris (847) 982-9500 nmorris@shermandodge.com

January 04, 2019

New Jeep Purchase The team was very helpful and responsive during the sales process. I would recommend Sherman Dodge in Skokie to anyone looking to purchase a car. More

by JBM5042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Solomon
Jan 10, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you so much for your 5 star rating and the wonderful recommendation ! We appreciate that! Thank you for letting us earn your business!

January 03, 2019

Exelent Everyone r very friendly and always asking if you need something , and looks forward to see you as soon they tell you what's you car needs More

by pin_pi_75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher ghanayem
Jan 03, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for taking the time to let us know how we did . Also that your experience was a great one !

January 03, 2019

Not Honest I called a week ahead for confirmation of pricing. When I arrived the price of the truck was $8,000 higher. The sales manager argued that he never gav More

by JD81K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Gorecki
Jan 03, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

On behalf of the Sales team here at Sherman Dodge, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due too what was being discussed is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience.

January 01, 2019

Service Great..... Sales department POOR I brought my 2018 Jeep Latitude for an oil change, Service was superb. Now let's talk sbout the sales department. I was looking to upgrade to the L More

by schaum24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHARLIE HARRIS
Jan 04, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for the candid feedback on your experience with my staff at Sherman Dodge. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. and thank you for the opportunity to work with you.

January 01, 2019

Buying my dream car! My sales consultant was very helpful and very determined for me to leave with the car I wanted. Very happy with my experience at Sherman. More

by JACQUELYNNSUMMER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Steele, CHRIS DUKES
Jan 03, 2019 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you taking the time to let us know how we did! We are pleased to hear you had a great experience!

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