Sherman Dodge Chrysler Jeep RAM

It was my first time coming to this dealership and is nice They treat you nice Nd give you good price on the car you want to get I had the best experience on getting my truck They treat you nice Nd give you good price on the car you want to get I had the best experience on getting my truck More

Awesome! Darius is simply the best in the business. If you want to buy a car in Chicago, he is the guy to see! He was very through and informative. He has yo Darius is simply the best in the business. If you want to buy a car in Chicago, he is the guy to see! He was very through and informative. He has your best interest in mind. More

Ez financing Very efficient and good selection of used vehicles.. Didn't waste my time. I'm sending 2 co-workers over to you. I had a great buying experience there Very efficient and good selection of used vehicles.. Didn't waste my time. I'm sending 2 co-workers over to you. I had a great buying experience there. More

Smart service done by good people Dealerships get a bad rep and sometimes it is deserved but Sherman Dodge was exemplary in what a good dealership can be when they put in the effort. Dealerships get a bad rep and sometimes it is deserved but Sherman Dodge was exemplary in what a good dealership can be when they put in the effort. I had a safety recall to be repaired. I called Sherman Dodge and was scheduled for the next day. The person at the service counter was intelligent and professional and got my vehicle checked in and arranged for a porter to take me home because I live about five miles away. Lester, who was my mechanic texted me and urged me to ask questions if I had any; that was a nice touch. When the job was finished Lester contacted me via text and phone letting me know that I could pick up my vehicle any time. I arrived back at the dealership and went to the cashier who quickly pulled out a receipt for service indicating I owed zero dollars and wished me a great day and another porter led me to where my car was parked and wished me a great day. Customer service should never be overlooked and they treat you extremely well at Sherman Dodge so obviously they realize the value of establishing loyalty through exceptional service. An impressive experience and one which I will not forget. Sherman Dodge earned my future business and a strong sense of respect. More

Accomodating and excellent business I would like to give a five star rating to the service representative Chris Ghanayem. I came 2 Saturdays in a roll because of my Uconnect 5.0 had cras I would like to give a five star rating to the service representative Chris Ghanayem. I came 2 Saturdays in a roll because of my Uconnect 5.0 had crashed and Chris was very prompt and on the job. However, they could not fixed the problem but ordered me a new system which I thought was covered by warranty and to find out this past Saturday after they installed the new system it wasn't. Thanks to Chris since he had quoted me that it was covered, he accommodated me anyway and for that I am grateful. Sherman Dodge is grateful to have a service rep that keeps it real with his customers. More

Bad customer service Terrible customer service never bringing my car back there again!!!!!!! The workers there are very disrespectful I get there at 8:30 in the morning Terrible customer service never bringing my car back there again!!!!!!! The workers there are very disrespectful I get there at 8:30 in the morning and didn’t get out at 2:45 and nothing was done to my car because they was too expensive!!!! More

No fast service There is no expert for 3500 Ram .They did not do anything but waited more than 5 hours.I changed my tires but can't do alqiment.Very slow unpleasant p There is no expert for 3500 Ram .They did not do anything but waited more than 5 hours.I changed my tires but can't do alqiment.Very slow unpleasant people. More

Service of Transmission Service representative Fraz at Sherman Dodge was outstanding!! Had issues reocurring with my transmission and he was able to take care of it! I am u Service representative Fraz at Sherman Dodge was outstanding!! Had issues reocurring with my transmission and he was able to take care of it! I am up and driving now safely with a quality product from Jeep. More

courteous and accommodating I would love to give a 5 star rating...however due to the number of times I had to visit the service dept. for the same issue, that's not possible. Ho I would love to give a 5 star rating...however due to the number of times I had to visit the service dept. for the same issue, that's not possible. Hopefully, the transmission issue with this 1st year model will serve to educate your technicians so that customers will not have endure my frusrations. On a very good note, I found Elizabeth to have a good listening ear and empathetic w/out a perceptible motive. In my opinion she is a credit to the dealership More

OK service, would recommend with conditions. service seems competent. Prices are pretty high. Extended warranty bought through Sherman is pretty bad, can only service through Sherman and has lots service seems competent. Prices are pretty high. Extended warranty bought through Sherman is pretty bad, can only service through Sherman and has lots of exclusions. Frankly, it was a waste of money. Requested that replaced part be saved and given to me. Did not happen. More