Sherman Dodge Chrysler Jeep RAM

Awesome salesman! Abe is AWESOME too! Awesomeness! Great customer service! Helped me get my new Promaster! Thanks Sherman Dodge...will be back again! make sure you talk to Fawaz for your n Awesomeness! Great customer service! Helped me get my new Promaster! Thanks Sherman Dodge...will be back again! make sure you talk to Fawaz for your next vehicle!!!!!! More

Oil change and recall inspection I like not having to wait to get checked in Service time was reasonable approximation 2 hrs. No complaints from me could use better seating and ma I like not having to wait to get checked in Service time was reasonable approximation 2 hrs. No complaints from me could use better seating and maybe some cookies or something to go with the coffee. More

I will never buy a dodge again because of these guys Horrible service, mani was the person helping me, every time I go he’s not there, I was told my car will be ready in 5 days, my insurance inspector we Horrible service, mani was the person helping me, every time I go he’s not there, I was told my car will be ready in 5 days, my insurance inspector went the second day and it’s been almost 2 months, every time I call no one is able to help me, they tell me that mani will give me a call back, and he never does. I went to the service center 3 times, he was never there, I talked to the manager, all 3 times and my car is still not ready. I want to take my car to a different shop but they already got paid by my insurance, and they won’t give me the money, they said they’d have to give it back to the insurance and I’d have to pay over $200 because the mechanic took a look to detect the problem (even though I knew what the problem was and I told them what the problem was the first day I went. Ended up paying $2500 for rental car, $500 deductible to insurance when the whole job costs 1200$ including tires, control arm and alignment. Oh and they didn’t even do an alignment, they said the mechanic couldn’t figure it out. More

After 3 weeks I got car back and it was still broken I brought my car in several times for a water leak on the passenger side. This past time they kept my car for three weeks and returned it with no trou I brought my car in several times for a water leak on the passenger side. This past time they kept my car for three weeks and returned it with no trouble found. While they had the car I requested a loaner as it had already been a few weeks. I was refused. I picked the car up on a Thursday night and it rained over the weekend. Car is now soaking wet once again. More

Great , no complaints straight business men When I arrived @ the dealership I was treated with respect and they we’re very helpful I’m pleased with the staff because they care about you so that’ When I arrived @ the dealership I was treated with respect and they we’re very helpful I’m pleased with the staff because they care about you so that’s why I rated them as I did More

False advertising of pricing Sherman Dodge in Skokie, IL falsely advertises their price for vehicles. They listed a 2018 Dodge Durango SRT, vin 1C4SDJGJ7JC415592, for $56,640 and Sherman Dodge in Skokie, IL falsely advertises their price for vehicles. They listed a 2018 Dodge Durango SRT, vin 1C4SDJGJ7JC415592, for $56,640 and in the description it says that "All incentives and discounts are applied are available to all consumers". Well I just spoke with them and their discount is only available if the buyer meets certain criteria, which I do not, therefore they will not honor the listed price. I have seen listings similar to this before by other dealerships but they have clearly stated that the buyer must meet certain criteria for all listed discounts. This is false advertisement and when speaking with a salesperson on the phone, there was absolutely no interest in honoring the listing price or any discount at all. He asked if I was still interested, and I said not at the full MSRP price ($16k more than the listing), and he said Ok and hung up. I can't believe any consumer would be willing to work with a dealership who acts in this manner. *note the salesperson I spoke with is not listed, but I had to select someone to submit the review More

Un professional services I would not recommend to anyone your service ,have appointment at 8.30am expect to be helped but and up waiting for almost 3 hours .I have to change m I would not recommend to anyone your service ,have appointment at 8.30am expect to be helped but and up waiting for almost 3 hours .I have to change my schedule this is not acceptable. More

Promaster van repair Extremely helpful. My service rep, Kelly, explained the repair work very well. Confident the job was done right. Our van was repaired sooner than ex Extremely helpful. My service rep, Kelly, explained the repair work very well. Confident the job was done right. Our van was repaired sooner than expected. More

New Challenger purchase I recently purchased a new 2018 Dodge Challenger. Overall the experience was positive. The salesman I felt with, Wilson, was helpful, patient, and wor I recently purchased a new 2018 Dodge Challenger. Overall the experience was positive. The salesman I felt with, Wilson, was helpful, patient, and worked like heck to get me to.a point where I cod afford.to close the sale. The only negative was since they are such a great Dodge dealer, the place was exceptionally crowded and the process to purchase my new car took 4 hours. Besides the long time it took to complete the sales paperwork, everything else was great and I have my dream car. More

New GC I felt I got an honest deal and foind the Grand Cherokee I was looking for. I felt I got an honest deal and foind the Grand Cherokee I was looking for I felt I got an honest deal and foind the Grand Cherokee I was looking for. I felt I got an honest deal and foind the Grand Cherokee I was looking for. More