Sherman Dodge Chrysler Jeep RAM

Asked for 25k mile full service I knew I needed rear wiper blade replaced. Service dept didn’t notice that so I question the quality of safety check which I would think is routine. I knew I needed rear wiper blade replaced. Service dept didn’t notice that so I question the quality of safety check which I would think is routine. (It used to be). This leads me to question inspection of all fluids(no mention of inspection in service report/invoice). I don’t have much confidence in the thoroughness of the “major” servicing milestone. More

Exactly what I wanted Awesome. My 2019 Jeep Cherokee Latitude is perfect. Exactly what I was looking for. Sam is great to work with.Professional and helpful. Made the whole Awesome. My 2019 Jeep Cherokee Latitude is perfect. Exactly what I was looking for. Sam is great to work with.Professional and helpful. Made the whole process smooth and stress free. More

Service was okay but dimmed by the sales team We originally went in to purchase a car. The initial sales person was very cut throat and ended up getting annoyed with us and left us out in the lot We originally went in to purchase a car. The initial sales person was very cut throat and ended up getting annoyed with us and left us out in the lot without sending another representative to help us. He was rude at that point and unprofessional. We had to walk in to find another sales representative and that kind of ruined the whole experience for us. We left without buying a car and went to another dealership. Don't be quick to judge your clients and assume. We were fully prepared to purchase, but with proper guidance, patience and professionalism. We had purchased 2 other cars previously here, however, we won't be coming back. More

Good cars, rude staff I drove three hours from Champaign for a Jeep Wrangler being that this dealer had the best prices in a 200 mile radius. The cars were great but the st I drove three hours from Champaign for a Jeep Wrangler being that this dealer had the best prices in a 200 mile radius. The cars were great but the staff came off as very cocky and rude. Especially, the assistant manager. Likewise, it took well over 7 hours to get the vehicle I wanted. Especially when I told them I had a doctors appointment to attend. However, they did not care. The only reason I’m writing this stupid review is because the manager asked me too. He literally walked up to me, grabbed my hand, and begged me for a positive review. But..again, sorry buddy. Your cars are good, but your staff sucks. More

Very tiring and confusing. Dollar figures were constantly changing. "Will be with you shortly", or "Back in 5 minutes" usually turned into hours or a full day, basically wasted Dollar figures were constantly changing. "Will be with you shortly", or "Back in 5 minutes" usually turned into hours or a full day, basically wasted. More

dead battery thanks! I appreciated the text updates. They helped me discover it was all covered under warranty. They got me in as soon as we called. thanks! I appreciated the text updates. They helped me discover it was all covered under warranty. They got me in as soon as we called. More

Returning Client This was my first experience with Chris and I must say it was a pleasure! Very helpful and knowledgeable. I was very pleased with his customer servi This was my first experience with Chris and I must say it was a pleasure! Very helpful and knowledgeable. I was very pleased with his customer service and very patient with my picky self! 😀 More

Excellent experience. I couldn't have had a better buying experience. Ricardo was terrific and made this process go smooth. He also knew everything about the vehicles he I couldn't have had a better buying experience. Ricardo was terrific and made this process go smooth. He also knew everything about the vehicles he was selling and was able to give me instructions on how to use all of the electronics. I wouldn't hesitate to recommend this dealer and Ricardo. More

Customer In general, the salespearson was friendly. But The verbal communication between customer and financial person was mislead ! you hear something else In general, the salespearson was friendly. But The verbal communication between customer and financial person was mislead ! you hear something else and paper to sign are totally different. More

over all good fastest car buying experience I've had so far. not much for willing to negotiate on price but still reasonably priced, nothing to brag about pricing. fastest car buying experience I've had so far. not much for willing to negotiate on price but still reasonably priced, nothing to brag about pricing. all in all a good experience. Really polite job from Romino whom I worked with, but overhearing other salesman, I was lucky to work with Romino. More