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Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Excellent service I'm taking my car in for the engine lights Chris taking such a good care of me they've checked out everything replace all the necessary parts and he c I'm taking my car in for the engine lights Chris taking such a good care of me they've checked out everything replace all the necessary parts and he checked and make sure it was all covered under warranty the best service ever this is the fourth time I've taken my jeep to Sherman doge service department super nice Stand behind there work I would recommend Sherman Dodge to my family and all of my friends More
Overall good, but employees do not respect each other. Very laud and messy, no any respect to each other. I am just putting 5 star cuz at the end we got good deal and find our dream car. Otherwise 1st meet Very laud and messy, no any respect to each other. I am just putting 5 star cuz at the end we got good deal and find our dream car. Otherwise 1st meeting was not so friendly. More
Thank you. Their customer service was great! What had me give them 5stars is that while I waited for a representative I noticed they had massage chairs and you c Their customer service was great! What had me give them 5stars is that while I waited for a representative I noticed they had massage chairs and you can use them for FREE! I felt like a different person afterwards. Lol That was an awesome perk within itself. More
Everyone was incredibly nice and accommodating. As soon as I got out of my vehicle I was greeted and escorted into the building. Everyone was very nice and helpful. The sale went smoothly and they As soon as I got out of my vehicle I was greeted and escorted into the building. Everyone was very nice and helpful. The sale went smoothly and they are delivering the car this week. More
Review from customer I came into Sherman Dodge to get an oil change on 09/10/2019 when I first got my car the salesman Fawaz LIED to me and told me my oil changes would be I came into Sherman Dodge to get an oil change on 09/10/2019 when I first got my car the salesman Fawaz LIED to me and told me my oil changes would be free as long as I come back to the dealership only to find out he LIED just to get a sale out of me from buying my car.. other than that I had a GREAT experience with the service man named Bill. He went above and beyond to turn my frown into a smile and I truly appreciate him!! He definitely deserves some type of award phenomenal job Bill. More
Terrible customer service skills! Sadly Fawaz was my salesman . Now that I have my car I realize how mucked he lied to me just to make a sale. customer service skills! Sadly Fawaz was my salesman . Now that I have my car I realize how mucked he lied to me just to make a sale. More
Superior Service!! All I can is Corinthus Wilson is amazing. I expected this experience to be hectic because I had my 10 month daughter with me but it was an absolute br All I can is Corinthus Wilson is amazing. I expected this experience to be hectic because I had my 10 month daughter with me but it was an absolute breeze. Corinthus was very professional and knowledgeable and got me in the car I wanted. When I arrived on the lot he promptly greeted me and asked if I needed assistance. He worked with me and helped me get the car I wanted within the price range I was seeking. The loan writer was amazing as well! He I love my new car and I will forever recommend him and this company to my family and friends! More
Vehicle trade in I ended up driving 3 hours after work on a Friday to check out a F150 I was looking at. I called and got into contact with Rico Weatherly and informed I ended up driving 3 hours after work on a Friday to check out a F150 I was looking at. I called and got into contact with Rico Weatherly and informed him I was looking at trading in my truck. Rico had the f150 washed and all ready to test drive as soon as I got there which was great since I didn’t have a ton of time before close. After wanting to buy the truck, the negotiations took a little bit of time going back and forth on trade in price. They ended up coming up to a fair trade in price. Over all the sales staff is friendly. Rico did a great job informing me on options of the truck and calling me back on more information I wanted to know before I even drove to the dealership (axle ratio and if it had remote start). Everything went every smooth and I would buy here again. More
Waited forever for a simple oil change So I needed to get an oil change and came in roughly 9am I was told that they were backed up so it would be about 1 -1.5 hours and I was okay with tha So I needed to get an oil change and came in roughly 9am I was told that they were backed up so it would be about 1 -1.5 hours and I was okay with that I waited in the waiting room for an hour, then 2 passed and I started getting restless at about the 2.5 hour point I texted them and they said they were finishing up the paperwork. The duration was over 3 hours and other customers who had come in after me but got the same service left before me. The only reason I gave 2 starts was because my previous oil change went fine and the massage chairs were a heaven sent. More
Not very Helpful . Didn't understand my situation and did nothing that will make me like the service that was provided to me. I was not happy at all. . Didn't understand my situation and did nothing that will make me like the service that was provided to me. I was not happy at all. More