Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Sherman Chevrolet Cadillac - Service Center
Sherman, TX
525 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
525 Reviews of Sherman Chevrolet Cadillac - Service Center
Sort by
May 23, 2023
Had my vehicle two weeks. Didn’t do anything at all. Didn’t even patch tire or set tire sensors, put on plates, fix chips in windshield. (All damages prior to sell) the. Call Didn’t do anything at all. Didn’t even patch tire or set tire sensors, put on plates, fix chips in windshield. (All damages prior to sell) the. Call to tell me they don’t know when they can fix.. Add coolant till then. Only reason I gave 1 star because zero wasn’t a option More
by DLARANCE
Verified Customer
May 23, 2023
Sherman Chevrolet service is always great and my service advisor Johnny always takes good care of me! Thank you Sherman Chevrolet! advisor Johnny always takes good care of me! Thank you Sherman Chevrolet! More
by JWHITE526
May 23, 2023
Friendly knowledge service. Called about key fob that was not delivered with truck. He found it had been orders and walked me thru getting it programmed. Called about key fob that was not delivered with truck. He found it had been orders and walked me thru getting it programmed. More
by THUMPER_MIA231
October 15, 2022
Had an issue - electric or battery, didn’t know and they wouldn’t take 15 minutes to check it out. Service department was perfectly fine with sending a woman off to be stranded until they could schedule an wouldn’t take 15 minutes to check it out. Service department was perfectly fine with sending a woman off to be stranded until they could schedule an appt for the next day. Will not buy here again More
by Unhappy former customer
Employees Worked With
Service department
November 09, 2019
Buyer Beware - MUST READ!Purchased a newer used vehicle Buyer Beware - MUST READ! Purchased a newer used vehicle from Sherman Chevrolet and the car started skipping the very same day on our way home. Newer Buyer Beware - MUST READ! Purchased a newer used vehicle from Sherman Chevrolet and the car started skipping the very same day on our way home. Newer vehicle with 40,000 miles and when I returned the SUV they told me the car needed a new transmission. UGH!! I purchased the vehicle because I thought dealerships did a thorough inspection of used vehicles before they are put on the lot. We paid nearly $35,000 for a vehicle that we learned two days later needed a new transmission??? I was livid - but I guess that explains the hard sale in the finance room for the extended warranty that we planned to purchase through our bank. Might I add we took the vehicle back within days and it took nearly a month to fix. While the car was in the shop I ask the service manager to fix the winshield that had a small chip and buff out a scratch on the side of the car. When I returned to pick up the car nearly a month later and after calling serveral times to ask what was taking so long for the transmission. They returned my car to me dirty, with no gas, the windshield had not been fixed nor the scratch buffed out on the side of the car. I clearly expressed to the manager that I was unhappy. I ask the manager for a number for Corporate - the manager said he was uncomfortable giving me the number and told me they would have someone contact me - REALLY!!! Just an overrall horrible car buying experience. They did go ahead and wash the car but told me I had to fix the chipped windshield and scratch on my own which I would have had them do - had they communicated that to me during the nearly month long they had my new car. BUYER Please BEWARE and get EVERYTHING IN WRITING when dealing with Sherman Chevrolet. More
by Transmission
Employees Worked With
