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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.5
600 Reviews
Call Service Center (903) 437-5054

600 Reviews of Sherman Chevrolet Cadillac - Service Center

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September 28, 2023

I had a one o'clock appointment for an oil change and it took three hours just for an oil change. More

by chucklandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Sherman Chevrolet Cadillac responded

Hello and thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 28, 2023

Reliable service, always very courteous and polite. Very knowledgeable service writers and technicians. Very dependable. More

by jaw64shs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2023

Sherman Chevrolet always does a great job for us. They are very courteous and polite. More

by mwgrange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2023

I was traveling 1000 mile’s from him and they we willing to help and very knowledgeable. Had me fixed and on the road in a couple hours!!! More

by Billy Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2023

Great service. Oil change was quick and was on the back on the road. 👍cool More

by Davisabryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2023

Service was fast. My only issue was someone touched the inside of my car with greasy hands and now I have a grease spot. More

by BECKYLYNN75092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Sherman Chevrolet Cadillac responded

Hi Becky Lynn, We strive to provide an exceptional experience for all our customers. I apologize to hear your recent service experience with us was below average and poor. Please know that your feedback is important to us and will be used to improve the customer experience at our store. I would like the opportunity to address your concerns. Please either respond directly to this email or call me directly at your convenience. Justin Doss Service Manager Sherman Chevrolet Cadillac 903-270-3770.

Sep 25, 2023 -

BECKYLYNN75092 responded

It was not belove average or poor. It was just the greasy spot left on my interior. Outside of this the service was grand and has always been.

September 23, 2023

Good service timely manner people were very nice and courteous washed my car and dried it off More

by CORALOUHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 23, 2023

We had excellent service, with the service advisor Johnny White kept us informed of time to get parts. The work was done and fixed correctly. Very satisfied with this dealership. More

by Jthomas1949
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny White
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September 23, 2023

You was friendly and cared about what I needed done. .Fast service Good job thanks More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenton Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Medina, Brandon Galvan, Jeremy Eaton, Jeremy Kaminski, Michael Nelson, Josh Perez
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September 22, 2023

They were very responsive and transparent thru the service process. They were very friendly and got my car back to me in a timely manner. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stone
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