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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.5
599 Reviews

599 Reviews of Sherman Chevrolet Cadillac - Service Center

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October 08, 2023

Appointment time observed well, everyone very courteous. The crew takes very good care of your vehicle. More

by S Ragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Eaton
Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

Hi, thank you for your kind review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 08, 2023

Friendly customer service and great customer communication. Answered all my questions before I decided what service needed to be completed. More

by denisebenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesco
Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

October 08, 2023

Service was good and fast. I plan to continue my car service with this dearlership More

by DRHeinz63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

October 07, 2023

When the salesman finally came out he was friendly and knowledgHe helped Us out and did well More

by NANCYADAMS4
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

October 05, 2023

Excellent timing and friendly customer service. It is great that Chevrolet provide this service. Thanks for your service More

by Mario Magaña
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry i donot rember but it is the lady receiving cars
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again.

October 05, 2023

Stood behind their work, which is a plus in today’s society. I really appreciate the service manager going the extra mile to fix the issue on the truck. More

by MICHAEL.LEMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again.

October 04, 2023

I loved Chevrolet I really had a good experience with them. Everybody was real nice that I can't remember the man sold me my vehicle. But Hey, with wonderfalso, they help me find a vehicle that which use More

by SLYNN196220
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lifsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

October 03, 2023

These guys were great! Stressful situation having to replace a totaled car, and they made it seamless. Even handled the rental return for us. Highly recommend Brenton Griff More

by DPOWER0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenton Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nelson, Josh Perez
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

September 30, 2023

They got my truck in , checked it out and let me know what they thought and also checked on the remainder of the warranty for me Stone was very professional and a good guy. Thanks so much More

by Jeffrey Gasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

September 28, 2023

I had a one o'clock appointment for an oil change and it took three hours just for an oil change. More

by chucklandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Sherman Chevrolet Cadillac responded

Hello and thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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