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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.5
526 Reviews

526 Reviews of Sherman Chevrolet Cadillac - Service Center

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September 07, 2023

Explained what the problem and what was needed to fix it. Explained the cost. Provided a ride to and from our home. Washed and cleaned my car. More

by beardsfarm
Recommend Dealer
Yes
Employees Worked With
Fallon Gomez and Justin Doss Mainly: Fallon
September 07, 2023

Very courteous and efficient service and was very helpful with identifying other work needed on my vehicle. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Caleb and the rest of the crew are awesome. Handled my oil leak quickly and efficiently. More

by BETTESAMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb (service)
September 07, 2023

Very Prompt same day service a pleasure to do business with them Thank you for the opportunity to comment More

by Deuce88b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Rep tried to get me to change brake fluid on Equinox with 25000 miles on it. Plus replace engine air filter. I said I would agree to air filter and check sensor since it showed 70% good. In a few minutes ai More

by Know how to take care of car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb ( not sure on name)
Sep 06, 2023 -

Sherman Chevrolet Cadillac responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our service director Justin Doss at 903-270-3770 at your earliest convenience to discuss how we can turn this experience into a positive one.

Sep 06, 2023 -

Know how to take care of car responded

I don't live in the area. Needed my oil changed because I was going to be to busy to get it done in my area before my trip to San Antonio.

September 05, 2023

Great people they really care about their customers. Took my truck in they fix the problem More

by LARA.MASSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lifsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

September 04, 2023

Friendly people that are knowledgeable at there job's and are willing to help with any problem. More

by Ron D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Sherman Chevrolet Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sherman Chevrolet

September 03, 2023

A b c d e f g h I j k l m n o p More

by TBBEATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Service and the employees are great! !! Wouldn’t want to go anywhere else! Quick and nice More

by IMROTN2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

2 1/2 hour oil change is terrible. Very poor service will not go back More

by GAYHART4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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