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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.5
599 Reviews

599 Reviews of Sherman Chevrolet Cadillac - Service Center

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December 08, 2023

Has always been very professional and great service. Been dealing with them since 1995. The only place I take my vehicles. More

by oscarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Didn't like how they didn't listen to what I was saying about my suv. I'm the only owner and I keep records of my maintenance on all my vehicles. They spend all the time on inspecting so the could lie to m More

by TLYLE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fallon Gomez Service Advisor.
Dec 04, 2023 -

Sherman Chevrolet Cadillac responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and turn your experience around. Please contact our service manager Justin Doss at 903-270-3770. Thank you

Dec 04, 2023 -

TLYLE28 responded

They should have in there records why i brought my suv in for service. They also remember what they done. The only right thing to do was to refund all not half my money for the battery i didn't need and took back there's. If you like more detail of the story call them ask for Fallon Gomez and who she passed it on to.

December 02, 2023

Great service, friendly, timely and I would recommend them to all chevy owners and any one else. More

by rhart003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

The staff is friendly. I like that they notify you when service is due. I had the oil changed and tires rotated, and it didn't take as long as I thought it would. More

by beth.comer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Big Mike was wonderful to work with! Very friendly and helpful. Got my dream car. Overall great experience! More

by JACEYINGRAM
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
November 30, 2023

He was courteous and I was seen even though I didn't have an appointment. Another customer said this was the best chevy service department in the area. More

by Angie.cragg52
Recommend Dealer
Yes
Employees Worked With
I don't remember.
November 28, 2023

Stone was a great advisor, he ensured I was kept up on the status of my vehicle. More

by HAMBONEBTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stone
November 26, 2023

This dealership is Very friendly and helpful and has a clean environment. People are dedicated More

by JAVISTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Great! !! I have been a customer for over the last forty plus years. Great job keep up the good work. More

by r.robnjosies
Recommend Dealer
Yes
Employees Worked With
Fallon Gomez
November 25, 2023

Fast friendly fair fixed me up with first class. service. communication was great and price was fair. More

by FRANK.ZINNSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lifsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Willer
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