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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.5
526 Reviews

526 Reviews of Sherman Chevrolet Cadillac - Service Center

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January 17, 2024

Eric and staff took great care of me And was able to cancel one of the three services I cam in for since it checked good after all!! I’ll be back in the future! (Customer waiting room is hard to compare More

by pranked-taros0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
January 17, 2024

Immediately approached me, with a smile to offer assistance. My vehicle was done quickly and brought right up to the door. Thank you! More

by c_dbrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I was very pleased with the service I received. I was kept informed of the progress & services that needed attention. The work was completed earlier than anticipated. I was very happy with the serv More

by LAURENMKERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Y'all should give free tire rotation with oil changes alot you f dealerships offer it More

by DANNY.SMITHERMAN.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Landen was great! My screw on piece for my tire wasn't put on. Good service. More

by RENAMYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landen
January 02, 2024

They always do a great job. Great custumer care. Would never go any other place. More

by Ricktexas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Fallon did an amazing job getting me in last minute and solved all of the issues I had. More

by mirandapaige21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fallon
December 08, 2023

Has always been very professional and great service. Been dealing with them since 1995. The only place I take my vehicles. More

by oscarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Didn't like how they didn't listen to what I was saying about my suv. I'm the only owner and I keep records of my maintenance on all my vehicles. They spend all the time on inspecting so the could lie to m More

by TLYLE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fallon Gomez Service Advisor.
Dec 04, 2023 -

Sherman Chevrolet Cadillac responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and turn your experience around. Please contact our service manager Justin Doss at 903-270-3770. Thank you

Dec 04, 2023 -

TLYLE28 responded

They should have in there records why i brought my suv in for service. They also remember what they done. The only right thing to do was to refund all not half my money for the battery i didn't need and took back there's. If you like more detail of the story call them ask for Fallon Gomez and who she passed it on to.

December 02, 2023

Great service, friendly, timely and I would recommend them to all chevy owners and any one else. More

by rhart003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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