Sherman Chevrolet Cadillac - Service Center

The young man at the counter was very courteous. He explained everything and did so respectfully. I am sorry I forgot his name, but he was young and nice-looking. 😊 He explained everything and did so respectfully. I am sorry I forgot his name, but he was young and nice-looking. 😊 More

Stone called every day to keep me updated on my car. I would use Sherman Chevrolet again. I would use Sherman Chevrolet again. More

Dishonest, deceitful, untrustworthy, crooked, pushy, disrespectful. The service department is awful. Not helpful. Buyer beware. disrespectful. The service department is awful. Not helpful. Buyer beware. More

To many individuals making the deal. Almost the wrong pickup from sister dealership. Although Sherman Chevrolet was going to make right. Almost the wrong pickup from sister dealership. Although Sherman Chevrolet was going to make right. More

No issues, everything went as I was told. Excellent service! I will refer others to this department Excellent service! I will refer others to this department More

Easy drop off and pick up. Advised what was wrong and corrected the issues under warranty within the time they advised that it would take to get it done. Kind and friendly Advised what was wrong and corrected the issues under warranty within the time they advised that it would take to get it done. Kind and friendly service More

Excellent service. Everything was smooth as could be. Dealt with Eric for my issues and he was more than helpful. Big thanks to him. I never take the time to do Everything was smooth as could be. Dealt with Eric for my issues and he was more than helpful. Big thanks to him. I never take the time to do these, how ever this time I had to. More

Went in for a basic oil change and they noticed one of my TPMS wasn't working so they tried to relearn it. Now none of them work and I was told the only solution is to bring it back and pay (full price) to h TPMS wasn't working so they tried to relearn it. Now none of them work and I was told the only solution is to bring it back and pay (full price) to have the broken one replaced. I offered to pay parts If they would cover labor and was told no its full price. Now I have no TPMS sensors all because of an oil change....ohh and they never asked, ran it past me, or told me I happened to see it a few min after I left when I was checking to ensure the oil percentage was reset. And yes the tech acknowledged that the other three sensors were working when it was dropped off. 10 out of 10 would not recommend even for something as simple as an oil change. My dad was a ase master for 34 years at a chevrolet dealership take my word for it this place is a joke. More

It was what I expected. It took longer than I expected. My appointment was for 2:30 got car back at 3:37. Thought it was too long It took longer than I expected. My appointment was for 2:30 got car back at 3:37. Thought it was too long More

Super friendly, efficient and help me make sure I got in and out so I can go pick up my grandkids! and out so I can go pick up my grandkids! More