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Shelor Toyota

Christiansburg, VA

4.8
1,954 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,954 Reviews of Shelor Toyota

February 17, 2023

Dustin at check in was extremely pleasant , very helpful and made me feel welcome upon arrival.He kept me updated on the progress of repairs and clearly explained what needed to be done to my Tacoma. He not More

by Pcmiller5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin and mechanic
Feb 20, 2023 -

Shelor Toyota responded

Thank you so much for taking the time to review Shelor Toyota! We will be sure to pass along your appreciation to Dustin. Come by anytime you need!

February 13, 2023

Bought my Toyota Corolla Cross XLE here, and I cannot say enough good things about Matthew Moor. He is highly professional and courteous, and he always answered my questions patiently. He kept me up to d More

by Abey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew moor
Feb 13, 2023 -

Shelor Toyota responded

We are grateful for this fantastic praise of one of our team members. Matthew is exactly as you described. He has a passion for assisting clients and is packed with knowledge. He will appreciate this kind feedback. Enjoy your new ride!

February 10, 2023

Recall service was prompt and very satisfactory. All questions were answered quickly. Staff very knowledgeable and helpful. More

by jimlinstu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Jones
Feb 10, 2023 -

Shelor Toyota responded

We really appreciate your review! Thank you for giving Shelor Toyota your business and for stopping by to share your experience. Drive safely!

February 09, 2023

The service department does an excellent job of taking care of my car. When I go in for a service, they do what they say they are going to do. They don't come in midway with a list if other things they wa More

by Skelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Rose
Feb 10, 2023 -

Shelor Toyota responded

We are grateful for this feedback about our service team. Thank you for trusting Shelor Toyota with your service needs!

February 07, 2023

Took a while but had what we wanted on the lot and was willing to discount with no dealer added markup. Very happy with the truck. More

by bassguy9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay, Mark
Feb 07, 2023 -

Shelor Toyota responded

We’re delighted we could deliver an excellent experience! -Enjoy your new truck and we hope to see you again in the future! Shelor Toyota Team

February 07, 2023

Awesome! So glad I made the trip. Thank you Nicole, you’re the best. Sales person of the month. More

by smurfetts.gran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Ashley
Feb 08, 2023 -

Shelor Toyota responded

It's great to hear that Nicole took such great care of you! Thank you for choosing Shelor Toyota and for sharing your experience. Safe travels ahead!

February 05, 2023

Disappointed that the tech tried to pull a bluff about a rattle in my vehicle More

by Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena
Feb 06, 2023 -

Shelor Toyota responded

Donald, this feedback is concerning to receive. We do not run our business to mislead our guests and we would appreciate the chance to speak with you to see what more we can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Thank you, Customer Relations – cr@shelor.com

February 02, 2023

Shelor dealerships are first class. Always polite and let you know up front what is going on More

by Ricky.parks123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia
Feb 03, 2023 -

Shelor Toyota responded

Thank you for taking the time to review Shelor Toyota! It really means a lot to hear that you’re happy. Safe travels down the road!

February 02, 2023

Our salesperson was awesome he was very friendly and knowledgeable. I would recommend motor mile to a friend. I just wish the manager was more negotiable on the price More

by Holly.orange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brisn Love
Feb 03, 2023 -

Shelor Toyota responded

Hi Holly - Thanks so much for sharing your kind words for our team. We strive to offer competitive prices, so we do appreciate this feedback and will use it to improve moving forward. Take care. -Customer Relations – cr@shelor.com

February 01, 2023

Purchased a pre owned 2019 Highlanger. Got exactly what I wanted. Excellent salesperson (Beverly) and got a excellent deal More

by mjeffe8804
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beverly Michele
Feb 01, 2023 -

Shelor Toyota responded

Congratulations on your new Highlander! It is wonderful to see that our team is going above and beyond to provide you with excellent service. Thank you for choosing Shelor Toyota and please let us know if you need anything down the line!

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