Shelor Toyota

everyone I came in contact with, from the housekeeper to the sales and office staff, was very professional and curious. My only complaint is that you are so far away from my home. the sales and office staff, was very professional and curious. My only complaint is that you are so far away from my home. More

Scott was extremely friendly and helpful. If he didn't know something, he would find the information and get back to us...promptly. He has made us feel that we can call him any time if we have a question know something, he would find the information and get back to us...promptly. He has made us feel that we can call him any time if we have a question or issue about our new Highlander. His follow up is superior. We would most certainly recommend Scott to friends and we would most certainly return to him if we were to buy again. More

Danny was very helpful with the purchase of my Prius. He was willing to look up any questions for me and was even able to knock some money off of the price of the vehicle. He returned my phone calls very pr was willing to look up any questions for me and was even able to knock some money off of the price of the vehicle. He returned my phone calls very promptly. He made the experience very enjoyable. More

John, Was very busy, but he took the time to make sure John, Was very busy, but he took the time to make sure we had what we needed. He was very helpful in the process. Would recommend this dealership John, Was very busy, but he took the time to make sure we had what we needed. He was very helpful in the process. Would recommend this dealership More

I ordered a Scion FR-S from Mark back in February, several months before delivery. He was very nice and kept me updated every step of the way while I waited for the car to come out. Everything was several months before delivery. He was very nice and kept me updated every step of the way while I waited for the car to come out. Everything was very professional and I couldn't have asked for a better experience. More

I only came in for a price on a 2012 Toyota Corolla and ended up getting a great price on the vehicle so I purchased it. Brandon was very nice. We were able to negotiate a fair price and they gave me a gr ended up getting a great price on the vehicle so I purchased it. Brandon was very nice. We were able to negotiate a fair price and they gave me a great trade in price for my previous vehicle. Thanks so much Brandon! More

We had been looking at the Rav4 for months and were thinking of trading in our Honda Civic for something a little bigger but still with decent gas milage. The Rav4 seemed to be just what we were lookin thinking of trading in our Honda Civic for something a little bigger but still with decent gas milage. The Rav4 seemed to be just what we were looking for to fit our needs. We traded in the Civic for what we thought was a very reasonable price and decided to try leasing for the first time with the Rav4. Pete was very friendly and professional and helped us to reach this decision for our family. We were very pleased with the experience and will definitely shop at Shelor Toyota in the future. Thanks Shelor and Pete for making our experience a good one!!! More

Overall experience very good. Patsy Williams was great to work with. Some confustion over finance rates from Toyota. Finance person was RUDE to Insurance Agency personnel calling to get lien info for insuran work with. Some confustion over finance rates from Toyota. Finance person was RUDE to Insurance Agency personnel calling to get lien info for insurance coverage. Often times, finance department doesn't return phone calls jeopardizing insurance coverage on vehicle with financing lien. Appreciated not having to wait 3 hours in finance department like last time. Tradein was greatly undervalued. Appreciated getting a vehicle on current order list customized to our needs since there were so few Camry Hybrid in stock. Kudos to the manager who did this. Like the overall design of 2012 Camry especially interior,exterior design reduced driver visibilty considerably,cloth seats should not come with cloth armrests. Toyota needs to provide better options package so BSM and rear cameras are included in a safety package without all the high end electronic that Toyota average age customer does not want. Moonroofs are vastly overrated and overpriced. Leather interior also vastly overpriced. Did not like the TOYOTA CAMRY OPTIONS PACKAGES AT ALL. Dealership needs to work on providing more complete information on how all the electronic for lights, audio, USB and automated door locks work. There are so many configurations and models and complexity with higher end models especially. Someone specially trained in the area for your dealership would be very helpful. We experienced problems with lighting,locking,audio and USB. Customer orientation on equipment on the new vehicle oriented toward the buying customer configuration and options with all the complexity of electronics would be very helpful. I am very computer literate but don't track the latest in Toyota changes from our '05 Camry XLE. Dwight Blalock 540-334-2934 More

I was and am very pleased with the responsive,informative, friendly,and courteous manner with which Mr. Mark Mullins, the sales person,treated me. Given the opportunity, I will gladly responsive,informative, friendly,and courteous manner with which Mr. Mark Mullins, the sales person,treated me. Given the opportunity, I will gladly recommend him to anyone interested in a new Toyota. More

Scott was fantastic to work with during the process of purchasing a new vehicle. He was able to work out a fantastic deal with me. I was extremely happy with the overall experience. They really take ca purchasing a new vehicle. He was able to work out a fantastic deal with me. I was extremely happy with the overall experience. They really take care of the customer every step of the way. I will certainly go back to Scott for future vehicle purchases. More