Shelor Toyota

40000 Mile Service Exceptional service department. Check-in and waiting area is always nice and calm for waiting. All service was performed as requested and on-time. S Exceptional service department. Check-in and waiting area is always nice and calm for waiting. All service was performed as requested and on-time. Staff is always friendly and keeps me updated on my vehicle. More

Purchase of 2018 Tundra Limited Very pleasant customer experience. Ryan was extremely helpful during the entire process. He worked diligently to ensure that we got the truck that we Very pleasant customer experience. Ryan was extremely helpful during the entire process. He worked diligently to ensure that we got the truck that we desired. Your finance manager is very customer friendly and guided us through the process and made us at ease. More

Excellent service department I received top-notch customer service from the sales department, but primarily make my purchases from this dealership due to the excellent service t I received top-notch customer service from the sales department, but primarily make my purchases from this dealership due to the excellent service team in the back. More

The experience was excellent The sales men was excepcional gif for us all information about the vehículo explain all options about the purchase was very clear with information abo The sales men was excepcional gif for us all information about the vehículo explain all options about the purchase was very clear with information about the credit. More

Finance dept Great price's fair on vehicles but the time to get deal done once agreed upon is way to long. Salesperson found what I wanted but once over across str Great price's fair on vehicles but the time to get deal done once agreed upon is way to long. Salesperson found what I wanted but once over across street to that dept took forever. Should have one in each different brands lot. More

Good Business I purchased a new Toyota Highlander in 2013 from Shelor Motor mile. I have been pleased with the vehicle and the service from this dealer. It is my I purchased a new Toyota Highlander in 2013 from Shelor Motor mile. I have been pleased with the vehicle and the service from this dealer. It is my opinion the Shelor Motor Mile conducts good business practices. More

2018 Toyota Highlander XLE They offered the best price in the region and we're extremely easy to negotiate with. The entire process was very fast and efficient. It is the secon They offered the best price in the region and we're extremely easy to negotiate with. The entire process was very fast and efficient. It is the second vehicle I purchased from Shelor, and won't be the last. More

Consistently good service! We maintenance our Toyotas at Shelor for years now and have received consistently good and reliable services without being constantly sold to. Thank y We maintenance our Toyotas at Shelor for years now and have received consistently good and reliable services without being constantly sold to. Thank you, Shelor. More

battery problem I had an issue with my 2015 Avalon recently, the battery appeared dead, so I called Shelor. No one could take my call, but they called back within the I had an issue with my 2015 Avalon recently, the battery appeared dead, so I called Shelor. No one could take my call, but they called back within the hour. They suggested jumping the car, which was a hassle, but I did. I kept the motor running, then drove to Shelor. The customer service woman started telling me all the potential charges I might have to incur, which irritated me, as I think a 2 year old Avalon shouldn't have a dead battery already. Another agent intervened and said just leave the car, and they would look at what the problem is, which is what I wanted before deciding who had to pay for what. They called back later, said the battery core was dead, it was replaced at no charge, and they even appeared to have washed the car. So, the end result was very satisfactory. Usually the service reps at Shelor's are very friendly and professional, which is why I go there, and buy Toyota's. I am glad this visit had a good outcome, wasn't my fault my car did not have a decent battery in it. More

Superb service!! I had several things to be done on my Prius ... new tires, GPS upgrade, rear struts, oil change so a full day of work. Got a shuttle to and from shopp I had several things to be done on my Prius ... new tires, GPS upgrade, rear struts, oil change so a full day of work. Got a shuttle to and from shopping mall. Prices way below the competition and worth the drive from Roanoke for the excellent customer service, before and during my visit. You have earned our business going forward. Thanks More