
Shelor Toyota
Christiansburg, VA
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1,993 Reviews of Shelor Toyota
Knowledgeable and hardworking Started out trying to build a Tundra with Ryan Wildman. After determining every option I wanted, he found one on the lot. Although it wasn't the exact Started out trying to build a Tundra with Ryan Wildman. After determining every option I wanted, he found one on the lot. Although it wasn't the exact color I wanted he pointed out the advantages to owning the color that was available. When I was unsure of that truck Ryan went out of his way to locate a different color truck that hadn't made it to the lot yet, just so I could see it and know I would be completely satisfied with my decision. Ryan did an excellent job explaining all the features on the truck, and made it clear if I had any questions I could stop by and he would go over them again. Since this is the first new vehicle I have owned in 15 yrs, I felt very comfortable with the experience and knowing the support for assistance is there if I need it. More
Scott Services Manager Scott treats you like family You can trust this outfit. Very trustworthy. Wouldn’t take anywhere else. I have 3 Toyota vehicles that this dealership Scott treats you like family You can trust this outfit. Very trustworthy. Wouldn’t take anywhere else. I have 3 Toyota vehicles that this dealership takes care of for me More
Great experience I was very pleased with the whole experience. Brian was very helpful and answered all our questions. I love my new 2018 Rav4 thanks so much Brian. I was very pleased with the whole experience. Brian was very helpful and answered all our questions. I love my new 2018 Rav4 thanks so much Brian. More
This was one of the Best buying experiences I have ever had. I have purchased several new vehicles in the past. I hate playing the "low as you go game" and I have never walked into a dealership and had a better I have purchased several new vehicles in the past. I hate playing the "low as you go game" and I have never walked into a dealership and had a better non stressful experience. There were no games and no back and forth. I had been to several other dealerships before this one and none of them gave me a better price right out of the gate as Shelor Toyota. I would highly recommend them to anyone. More
Service The waiting area for the service department is very comfortable with all accommodations needed for a lengthy stay. There's a shuttle available to thos The waiting area for the service department is very comfortable with all accommodations needed for a lengthy stay. There's a shuttle available to those who need to leave. Staff are good to keep you up to date on the status of repairs/service. More
Wonderful car buying experience. The sales team and business manager provided exceptional service, All of Shelor Toyota's employees went out of their way to make accommodations for u The sales team and business manager provided exceptional service, All of Shelor Toyota's employees went out of their way to make accommodations for us. More
Great experience Went in for oil change and inspection. Had concern about vibration. It was fixed with a hard surface alignment. I will continue taking my vehicle her Went in for oil change and inspection. Had concern about vibration. It was fixed with a hard surface alignment. I will continue taking my vehicle here for service . More
Great buying experience From the salespeople to the finance manager, everyone is friendly and helpful. Everything concerning my purchase was explained in a friendly and helpf From the salespeople to the finance manager, everyone is friendly and helpful. Everything concerning my purchase was explained in a friendly and helpful manner. Most pleasurable new car buying experience I have had. More
Great Experience Everyone I spoke with was polite. After I purchased my vehicle, AJ followed up and responded quickly when I needed it. Very nice staff and dealership! Everyone I spoke with was polite. After I purchased my vehicle, AJ followed up and responded quickly when I needed it. Very nice staff and dealership! More
5000 mile service On time, efficient, clean...employees were exceptionally polite and professional. Dealership was clean and well maintained both service area and wait On time, efficient, clean...employees were exceptionally polite and professional. Dealership was clean and well maintained both service area and waiting area. We were in and out in no time. More