Back

Shelor Toyota

Christiansburg, VA

4.8
1,923 Reviews

2230 Roanoke St

Christiansburg, VA

24073

Directions

By Type

1,923 Reviews of Shelor Toyota

April 18, 2024

The quote was detailed and easy to understand. The work was performed on time and with no issues. I consider Shelor Toyota to be fair and trustworthy. More

by steveefox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Apr 19, 2024 -

Shelor Toyota responded

Steve, we're glad to know you found our quote detailed and easy to understand. Thanks for trusting Shelor Toyota with your vehicle needs!

April 17, 2024

The service team is courteous and timely. They communicate appropriately regarding the service and completion times. More

by jay83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 17, 2024 -

Shelor Toyota responded

Jay, we're glad to know our service team at Shelor Toyota met your expectations with their communication and timeliness. Thanks for the positive feedback!

April 13, 2024

We could not be happier with our experience at Shelor. Ryan was so professional and friendly, and answered all our questions! We would definitely recommend family and friends to see Ryan and visit Shelor More

by gkitts1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Francis, Ryan East, Cary Hunley
Apr 15, 2024 -

Shelor Toyota responded

We're delighted to know that you had a great experience with Ryan at Shelor Toyota! We appreciate your recommendation and look forward to assisting any friends or family members in the future. Safe travels!

April 12, 2024

Nice staff, helpful and friendly. Good customer service. Ensured vehicle was everything expected and clean. More

by psavel
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Messick, Carson Thomas, Carson Poole
Apr 15, 2024 -

Shelor Toyota responded

We're glad to know you had a positive experience with our team at Shelor Toyota! Thanks for sharing your feedback, and we hope to see you again soon!

April 08, 2024

Dustin kept us informed during the process. Work performed in a timely manner. Great experience. More

by Michael.underwoodmlu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin and Roger
Apr 09, 2024 -

Shelor Toyota responded

Michael, we are glad to hear that Dustin provided excellent service. Thanks for choosing Shelor Toyota!

April 08, 2024

Decent competitive prices. Decent inventory. Pricey oil changes. $24.99 oil changes are a thing of the past. Salesman is accessible, questions are answered. More

by anitapend63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Brian
Apr 08, 2024 -

Shelor Toyota responded

We appreciate your feedback! It's great to know that you found our prices competitive and inventory satisfactory at Shelor Toyota. We're always here to answer any questions you may have, so don't hesitate to reach out in the future!

April 07, 2024

Excellent service department. Dustin and Nikki are top notch. They are very responsive and helpful. I have only had great experiences with Shelor Toyota, from sales to service. U More

by jvfulcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 08, 2024 -

Shelor Toyota responded

It's great to know that Dustin and Nikki have consistently provided you with excellent service at Shelor Toyota. We appreciate your loyalty over the years! Thanks for recommending us so highly.

April 06, 2024

Shelor is a great dealership. The Toyota service center is top notch! I had a server ice and inspection on my Tacoma and I was in and out pretty quick! More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gallimore
Apr 08, 2024 -

Shelor Toyota responded

Richard, we're glad to know you had a quick and efficient service experience with us at Shelor Toyota. Thanks for trusting us with your Tacoma!

April 02, 2024

This is my 4th purchase from shelor. Each and every time I’ve been treated very well. The whole team is great. We will definitely be back when the time comes to trade up. And will surely More

by garyglover13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Barringer , Morris Miller
Apr 03, 2024 -

Shelor Toyota responded

Gary, we're delighted to know that you've had consistently great experiences with us at Shelor Toyota. We appreciate your loyalty and look forward to assisting you again in the future!

April 02, 2024

Great service but felt a little rushed. Was disappointed that there is no incentives or anything. Wasn't even offered a military discount. More

by justin.hinkley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Love
Apr 11, 2024 -

Shelor Toyota responded

Justin, we appreciate your feedback and are glad to know you found our service great at Shelor Toyota. We're sorry if things felt rushed and the vehicle you purchased currently does not have any incentives. Please reach out if you have any questions. Thank you, Customer Relations - cr@shelor.com

...
10
...