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Shelor Toyota
Christiansburg, VA
1,843 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice.
Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,843 reviews
May 14, 2024
Dropped off a car with electrical problems in January. Had found rodent nest and feces. The mechanics shop told me they didn’t think it was caused by rodents despite this. I received an approved insurance Had found rodent nest and feces. The mechanics shop told me they didn’t think it was caused by rodents despite this. I received an approved insurance claim for rodent damage anyways because of the evidence of existing rodent damage, but the shop manager refused to work on my vehicle for months because the insurance wasn’t paying his rates and even rudely told me that if the insurance didn’t cover the damage he didn’t think I could pay. We made an agreement that if I paid what was owed he would continue to diagnose the problem and when I did he then asked for a further down payment despite not knowing what the issue was after months of the car being in the shop. I had to message the better business bureau just to get him to begin work on the vehicle again and by this point the electrical issue had somehow gone away and could not be replicated. I got charged over $1000 for my vehicle to sit in a parking lot for months and no diagnosis, and then was returned the vehicle with even more rodents nest and feces. Would not trust this shop, rates are high for low levels of trust and workmanship. More
by richx915
Employees Worked With
Bobby, Dustin
Helpful April 29, 2024
It was an awesome experience. Thank you so very much Nikki for your prompt and efficient service. Looking forward to serving Shelor Toyota in future as well. Thank you so very much Nikki for your prompt and efficient service. Looking forward to serving Shelor Toyota in future as well. More
by Rajeen
Employees Worked With
Nikki
April 24, 2024
Great experience, wonderful people, easy process, was honest about my trade, and worked with me to get me in the vehicle I wanted, will be back!!! honest about my trade, and worked with me to get me in the vehicle I wanted, will be back!!! More
by Zack
Employees Worked With
Danny Wilson
April 19, 2024
Excellent service. Time for service was accurate. Was offered shuttle service. I highly recommend Shelor Motor Mile. Time for service was accurate. Was offered shuttle service. I highly recommend Shelor Motor Mile. More
by Callie4540
Employees Worked With
Nikki in service is excellent.
April 18, 2024
The quote was detailed and easy to understand. The work was performed on time and with no issues. I consider Shelor Toyota to be fair and trustworthy. The work was performed on time and with no issues. I consider Shelor Toyota to be fair and trustworthy. More
by steveefox
Employees Worked With
Can’t remember names
