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Shamaley Ford - Service Center

El Paso, TX

4.8
630 Reviews

630 Reviews of Shamaley Ford - Service Center

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January 18, 2025

The staff is polite professional and respectful. If they see you standing around, they ask if you need help or if someone is helping you already. My technician is professional and good a communicato More

by earlyrunner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel (Cali) Contreras
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Jan 20, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Great dealership. Excellent service and quality work. Friendly and helpful every step of the way. More

by Sebas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Casillas, Jerry Esmele
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Jan 20, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

Great personnel! They do their best to get you in and out in a timely manner. The facility is always immaculate. They have soft drinks and water available for cust More

by Olgadaly7984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carranza, Lorenzo Vargas, Todd Roth, Felipe Espinoza, Jorge Luna, George Olmos, Diane Vazquez, Irwinn Ceja
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Jan 17, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

January 14, 2025

The team/employees at Shamaley Ford always provide great and quick service! Highly recommend Shamaley Ford. Thank you! More

by arodtx008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
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Jan 16, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!

January 14, 2025

Kay was wonderful help! She got us exactly what we needed and did it quickly. We needed an extra service as well, and she explained what it was and why we needed it. I canno More

by barrett.jack3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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Jan 16, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Thanks for the recommendation, and have an amazing day!

January 11, 2025

Great customer service, Aaron wast swift with the process. Great Communication throughout the appointment. 10/10 Service More

by 99israelgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Jan 13, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Aaron! We do hope we can be of assistance in the future. Take care!

January 10, 2025

I received excellent friendly service on my vehicle I highly recommend Shamaley Ford. Alexis always provides excellent, caring service to us. More

by Marie Cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis - Service Advisor
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Jan 11, 2025 -

Shamaley Ford responded

Hi Marie, we're happy to hear you had such a positive experience with Alexis! We hope you have a great day!

January 09, 2025

They have very friendly and courteous staff. Service appointments are easy to book, also minimal wait times. More

by Purpleberry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
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Jan 11, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Service advisors are Knowledgeable easy to communicate with Quick and professional. I recommend this dealership. More

by henry13montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron wade
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Jan 11, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 08, 2025

Able to get an appointment next day. Friendly service and quick work. Thanks for the service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Jan 10, 2025 -

Shamaley Ford responded

Hi Bob, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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