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Shamaley Ford - Service Center

El Paso, TX

4.8
630 Reviews

630 Reviews of Shamaley Ford - Service Center

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January 24, 2025

Great service! Service advisor, Chuy Rosales did an extraordinary job getting my truck serviced. I will continue to service my personal vehicles and company vehicle More

by jarriola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuy Rosales
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Jan 24, 2025 -

Shamaley Ford responded

Hi Jarriola, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2025

Shamaley Ford got my truck in the same afternoon that I called. The repair was quick and I was surprised the pricing on replacement batteries was very competitive with the market prices. More

by RSTEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2025

The work was completed precisely as promised, and the technicians performed exceptionally well. I am very pleased with their service. More

by Stickler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
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Feb 01, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2025

Great service and detailed explanation of issues along with pictures and videos of your vehicle More

by albertvcorral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Feb 01, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2025

Jose Carrillo performed great job and great attention to the customer,l will return in the future,thxz More

by reyesroge47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
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Jan 23, 2025 -

reyesroge47 responded

Great prices and great value

Jan 23, 2025 -

reyesroge47 responded

Very good attention to the customer

January 23, 2025

Excellent service. They take care of their customers. And reasonable prices compare to other dealers. More

by e.avalos93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Jan 24, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2025

Excellent service and communication. Always come here for my service and always treated well. Recommend More

by matzki2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha (Kay) Durr
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Jan 23, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2025

Really good service and quick, Jake chavez really nice guy and helpful, thank you for the service! More

by fredygrivera15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez , Daniel Burclaga
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Jan 24, 2025 -

Shamaley Ford responded

Hi, we're happy you found Jake to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

Good communication. When asking for an update, it was given and Daniel always knew what was going on with my car. More

by anaa_367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jan 20, 2025 -

Shamaley Ford responded

Hi, we're happy you found Daniel to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2025

Not much to say about dealership but Alexis in the Service Department has always been awesome with his expertise. More

by Myhome79936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jan 21, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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