Shaker's Family Ford

Excellent! Bill Reed was exactly what I wanted in a salesperson. I do not like pushy salesman just interested in the sale. I knew what I wanted before I arrived Bill Reed was exactly what I wanted in a salesperson. I do not like pushy salesman just interested in the sale. I knew what I wanted before I arrived and he provided that and more. Thank you Bill! More

Smooth, efficient, friendly and professional I've dealt with Shaker Family Ford and Cathy Reed for many years and several vehicles. Sales and finance staff, service staff and the facility as a wh I've dealt with Shaker Family Ford and Cathy Reed for many years and several vehicles. Sales and finance staff, service staff and the facility as a whole are top notch. More

I Bought A New Car I knew what I was looking for when I went to Shaker Ford. I was only planning on a test drive but I ended up buying. Blair Mapp provided excellent g I knew what I was looking for when I went to Shaker Ford. I was only planning on a test drive but I ended up buying. Blair Mapp provided excellent guidance and I would buy from him again. More

Always a pleasure This was my third Purchase from Shakers and It wont be my last I'm sure. They always make things simple easy and prompt. Very pleased working with eve This was my third Purchase from Shakers and It wont be my last I'm sure. They always make things simple easy and prompt. Very pleased working with everyone there. More

I had a very positive exsperience I had one of my best experiences working with all of the people I came in contact with at Shakers. From my sales person Carlos to the business manager I had one of my best experiences working with all of the people I came in contact with at Shakers. From my sales person Carlos to the business manager Cindy. More

Five Star Customer Service I think you best judge a dealership and by extension the salesperson not so much by your pre-purchase experience but rather the experience after the s I think you best judge a dealership and by extension the salesperson not so much by your pre-purchase experience but rather the experience after the sale. A minor issue (which was my fault) arose after the car was purchased. The dealership and particularly my salesperson, C. Reed, made every effort to resolve the issue. I am happy to say the situation was resolved to my satisfaction. I would highly recommend the dealership and in particular my salesperson for their first class customer service. More

Ford Expedition Everyone at Shaker Family Ford was so personable and professional that my husband and I immediately felt at ease. The sales staff was kind and sincer Everyone at Shaker Family Ford was so personable and professional that my husband and I immediately felt at ease. The sales staff was kind and sincere throughout the entire process. Domenic Lecapra helped my husband and I through the entire buying process. We would recommend Shaker Family Ford to anyone looking to purchase a new or used vehicle. Thank you Shaker Family Ford Team! More

new vehicle purchase our experience with everyone from George the salesmen to Manny the business manager was great. No pressure to buy that day and no pressure to sell us our experience with everyone from George the salesmen to Manny the business manager was great. No pressure to buy that day and no pressure to sell us extras. Very professional. More

Buying a car made easy! We bought 2 cars this year from James C. He knew our needs and found the right car for us both times. Shaker Family Ford truly makes buy a car a plea We bought 2 cars this year from James C. He knew our needs and found the right car for us both times. Shaker Family Ford truly makes buy a car a pleasant experience. Thank you James. MM More

Perfect dealer experience! We recently purchased a Lincoln MKX from Shaker and Sal Catalano. After purchasing 14 Chevrolets since 1982 we chose another brand, due to Sal's profe We recently purchased a Lincoln MKX from Shaker and Sal Catalano. After purchasing 14 Chevrolets since 1982 we chose another brand, due to Sal's professionalism and the fact that I have been using the dealership for the last three years for maintenance on my Ford Explorer, a company vehicle. From my initial meeting with Sal, to the test ride with my wife and through the delivery of the car, Sal was instrumental in demonstrating to us all of the features of the vehicle., explaining the various financing options available,and defining our needs, ultimately leading to a fantastic experience. It was great to connect with many of the principals of the dealership and look forward to a long relationship with Shaker Family Ford Lincoln. Frank and Sherry Hallenbeck More