Shaker's Family Ford

an amazing experience I had an amazing experience at Shaker Family Ford Jim and Manny we both very friendly and very helpful. I went in not knowing what I wanted gave Jim a I had an amazing experience at Shaker Family Ford Jim and Manny we both very friendly and very helpful. I went in not knowing what I wanted gave Jim an amount I wanted to pay and he was able to put me in a new car that I absolutely love. Manny had all the financing and registration done in an amazingly quick friendly manner and I left there in a brand new car. Thank you to both of you for your time and patients it was a great experience . More

Great service and follow up This is the second car I have bought with Cathy. She is lovely to work with and is very straight forward. I arrived at the dealership to look at the v This is the second car I have bought with Cathy. She is lovely to work with and is very straight forward. I arrived at the dealership to look at the vehicle with a sleeping toddler and a newborn. She ran back and forth from her desk to my car to work out purchase information. I really wanted to send pictures of the undercarraige to my mechanic, at 5:30 at night she got my car onto a lift and allowed me to drive into the service area to take photos. She is awesome. More

New car purchase with no hassles. We knew what we wanted walking in. But James went the extra mile to find the right vehicle. He and Cindy walked us thru all the finance options to ge We knew what we wanted walking in. But James went the extra mile to find the right vehicle. He and Cindy walked us thru all the finance options to get us the best deal. We were able to get our car the same day, with James showing us all the features. I highly recommend Shaker Ford for a new car, and ask for James for a great experience. Looking forward to being a repeat customer. More

Gr8 Experience at Shaker Ford in Watertown I spoke with James McCarley about a 2016 F-350 in Blue Jeans Metallic that was on the lot. When I arrived at the dealership the truck was at the fron I spoke with James McCarley about a 2016 F-350 in Blue Jeans Metallic that was on the lot. When I arrived at the dealership the truck was at the front door and ready for a test drive. We took it for about 45 min ride around city and highway and that's all I needed. Got back to Shakers, we sat down, talked for about 15 min and James made an aggressive offer on my old truck and we shook hands on a gr8 deal. Then I met with Manny Pinho who found a gr8 finance package for me and I drove the truck home that day!! "Buy Transparently" is Shaker's motto and it is true!! Thanks to James and Manny! More

Great experience After months of searching for a mustang GT, I purchased one from Shaker's. I had visited several other dealerships and test drove several cars. My ini After months of searching for a mustang GT, I purchased one from Shaker's. I had visited several other dealerships and test drove several cars. My initial contact was by email with Rodrigo Gallardo. He sent me a video of the vehicle I was interested in and I stopped by to look at the vehicle later that day. Everyone was friendly and it was a nice atmosphere. The negotiations were quick and there was non of those long down times where you just sit around like other dealerships. Once a deal was in place they handled all the paperwork and I picked the car up the next night. It was one of the few times that after buying a car I didn't feel like I left anything on the table. More

A Great Dealership I have bought several new cars from Family Ford and have had the pleasure of dealing with James McCarley.. He has always been courteous friendly and I have bought several new cars from Family Ford and have had the pleasure of dealing with James McCarley.. He has always been courteous friendly and knowledgeable and I feel that he always looks out for my best interests .I purchased a new Fusion and I am very satisfied with the vehicle.. J Andre Fournier More

Cathy Reed is simlly the best.She has been our Car Adviser for nearly 30 years now and we plan on going back to her for the rest of our lives. Enough said. I ca is simlly the best.She has been our Car Adviser for nearly 30 years now and we plan on going back to her for the rest of our lives. Enough said. I can't think of a better testimoinial than that! More

Best car purchasing experience I've ever had. I recently purchased a new F-150 from Shaker Family Ford and without question this was the best car buying experience I've had across 11 different dea I recently purchased a new F-150 from Shaker Family Ford and without question this was the best car buying experience I've had across 11 different dealerships. From walking in the door to meeting our fabulous sales representative, Sal Catalano, to ordering the truck, to Manny Pinho's explanation of financing options, through production updates and delivery, the entire process was pleasant and seamless; every step exceeded my rather elevated expectations. When the time comes to purchase another new car, Family Ford will be my first stop and Sal's is the only name I'll need to know. I went in for a new car but I found a dealership. More

Amazing Experience By far the best car buying experience yet. Everyone there was friendly, helpful, and knowledgeable. They made the experience feel like I was part of t By far the best car buying experience yet. Everyone there was friendly, helpful, and knowledgeable. They made the experience feel like I was part of the family. I worked with Marjan Parviz when picking out a vehicle. She listened to what my wants and needs were to help find the right fit for me. I also worked with Manny Pinho. He was very knowledgeable and made the financing process go smoothly. I will definitely be back there when it is time for another vehicle. More

Not used service center yet If service center is anything like sales ,greeters, and financial I'm sure to love it when its time to makre an sppointment. The dealership present If service center is anything like sales ,greeters, and financial I'm sure to love it when its time to makre an sppointment. The dealership presents as a class act More