Shaker's Family Ford

Great Car Buyer Experice Everyone at this dealership were fantastic to work with. Our salesperson Jim Reed was professional, knowledgeable and made our buying experience stres Everyone at this dealership were fantastic to work with. Our salesperson Jim Reed was professional, knowledgeable and made our buying experience stress free and enjoyable. In the future, if we need to buy another car, we will buy from Shaker Ford again. More

Kristin is great! Purchased a 2016 Hyundai Elantra last week from Shaker Kia/Hyundai and am so happy I made the trip. Kristin was warm and welcoming, quickly finding ex Purchased a 2016 Hyundai Elantra last week from Shaker Kia/Hyundai and am so happy I made the trip. Kristin was warm and welcoming, quickly finding exactly what my needs were and followed through with exceeding every one of them. A car that better fit my budget was down the road at Hyundai (from Kia dealership) and she without hesitation offered to drive me to see car. Experience was simple and stress free. Will use this dealer in future and highly recommend them (and Kristin!). More

Thank you Cathy!! Cathy Reed is an exceptional and professional car saleswoman. She was very knowledgeable, and polite. In the future I will be back to buy a car from C Cathy Reed is an exceptional and professional car saleswoman. She was very knowledgeable, and polite. In the future I will be back to buy a car from Cathy due to how pleased I am with my experience. I love my new car!! Thank you Cathy! More

Superb Service My experience here was nothing but excellent! Jim Reed and Cindy Bugbee were very professional and made the decision making process stress free! Th My experience here was nothing but excellent! Jim Reed and Cindy Bugbee were very professional and made the decision making process stress free! They also took the time to make sure I was financially comfortable with my decision which a lot of dealerships do not take the time to do! I highly recommend coming here because you will get nothing but the best service and sale. More

Down to earth easy process, professional service. Everything was done in a realistic manner, helped with all my requests and concerns. Went above and beyond my expectations for dealer service. Would h Everything was done in a realistic manner, helped with all my requests and concerns. Went above and beyond my expectations for dealer service. Would highly recommend to anyone and look forward to continue future sales here. More

WORST RETAIL EXPERIENCE OF MY ENTIRE LIFE!!!!!!! ! THESE PEOPLE ARE BONAFIDE CROOKS. AFTER BEING SOLD A LEMON USED F250 THAT NEED OVER 3500$ OF WORK A MERE 6 HOURS AFTER BEING DRIVEN OFF THE LOT, MY ! THESE PEOPLE ARE BONAFIDE CROOKS. AFTER BEING SOLD A LEMON USED F250 THAT NEED OVER 3500$ OF WORK A MERE 6 HOURS AFTER BEING DRIVEN OFF THE LOT, MY FIANCE WAS TOLD TO "GO XXXX HIMSELF" BY SALES MANAGER DOM LACAPRA. LIED ABOUT WARRANTY, REFUSED TO SWALLOW TOWING BILL/DIAGNOSTIC BILL OF BRINGING UN-DRIVEABLE TRUCK BACK TO THEIR DEALERSHIP. TRULY SADDENED TO HAVE HAD TO DO BUSINESS WITH SUCH A DESPICABLE GROUP OF PEOPLE AND DEALERSHIP. WAS FORD-LOYAL UP TO THIS POINT. More

Purchase of a new Lincoln Jim Reed was superior and the purchase experience this week was fantastic. Excellent experience and I would highly recommend Jim and Shaker's. Beth Jim Reed was superior and the purchase experience this week was fantastic. Excellent experience and I would highly recommend Jim and Shaker's. Beth Caldwell More

A pleasant new experience At 61 I have purchased many cars and it was never this easy. Family Ford is a first class operation that begins with its people. We were looking for At 61 I have purchased many cars and it was never this easy. Family Ford is a first class operation that begins with its people. We were looking for two new vehicles during this visit. Ted Vanasse did a great job in finding the right vehicles and Rodrigo Gallardo did a great job on explaining the new technology in our new rides. .My daughter loves her Edge and my F150 is an awesome vehicle. We look forward to working with them in the future and we will introduce our family and friends to them as well. More

New car purchase Great experience. Kristi Alcorace was our salesperson. She did a great job showing us different car options. Cindy Bugbee was super fun to finish up t Great experience. Kristi Alcorace was our salesperson. She did a great job showing us different car options. Cindy Bugbee was super fun to finish up the finance papers with. Good sense of humor and kept it casual and no pressured. More

5 vec happy Have bought 5 vec from this dealer ,most cases I bought vec and took home same day ,have bought 3 of the 5 from bill reed ,the other 2 were from other Have bought 5 vec from this dealer ,most cases I bought vec and took home same day ,have bought 3 of the 5 from bill reed ,the other 2 were from other sales people ,all were great persons ,but bill is more my speed ,he is fast and courteous and no bs More