Shaker's Family Ford

All around Positive Experience Dom LaCapua made the car searching and buying a breeze. Straight forward, patient, and thorough. He showed us different cars and gave various option Dom LaCapua made the car searching and buying a breeze. Straight forward, patient, and thorough. He showed us different cars and gave various options that would fit our budget. We recommend giving him a call and letting him make car buying easier. Pleasure to work with. More

Jim Reed Sales This is our 3rd truck we purchased thru Family Ford and we have always been very pleased with our vehicles and the service we given at this dealership This is our 3rd truck we purchased thru Family Ford and we have always been very pleased with our vehicles and the service we given at this dealership. Jim Reed is top notch! Always professional and tells you straight up. Would not go any where else. More

Professional sales encounter 2016 Explorer Sport Had a very professional sales encounter with Jim Reed. I told Jim what I wanted, he got it, even though it wasn't on his lot. At no time did he try to Had a very professional sales encounter with Jim Reed. I told Jim what I wanted, he got it, even though it wasn't on his lot. At no time did he try to sell or push a different vehicle that did not match my needs. This is my third vehicle purchase from Jim. His knowledge and excellent sales skills are second to none. The rest of the Shaker family were extremely pleasant and professional. Great experience. I would certainly recommend Shaker Family Ford to anyone looking for a vehicle. More

Very Positive Experience Cathy Reed and the rest of the Shaker Ford team were a refreshing pleasure to deal with. In general, we prefer their pricing model where this is no n Cathy Reed and the rest of the Shaker Ford team were a refreshing pleasure to deal with. In general, we prefer their pricing model where this is no negotiation on price, but where the price is fair and market-justified to begin with. Cathy is an experienced and knowledgeable saleswoman and gave us all the time and attention we needed, including working with us past closing time. We have had one interaction with the service department so far, and that was a positive experience for us as well. Overall, we are fans of the Shaker Ford/Lincoln dealership in Watertown, CT and would recommend it to others. More

Always the best! I love working with Cathy Reed at Family Ford. We have purchased several cars over the years and always go back to Cathy. She has tremendous patience I love working with Cathy Reed at Family Ford. We have purchased several cars over the years and always go back to Cathy. She has tremendous patience, takes time to explain EVERYTHING about the vehicle that we need to know and makes the process go smoothly without a hitch. I go to Family Ford because I always trust Cathy to help us. Thank you Cathy! Also, thanks to Cindy Bugbee, great teamwork! More

Love my 2017 Explorer Sport! Three days from start to finish and so far, my new Explorer Sport is just the ticket! Thanks to Blair Mapp for the excellent sales work from start to Three days from start to finish and so far, my new Explorer Sport is just the ticket! Thanks to Blair Mapp for the excellent sales work from start to delivery. Blair was easy to deal with and an asset to the Shaker Ford family. Blair was informative and never pushy. Cindy Bugbee was also helpful in getting me out the door fast with my new Ford. All in all, a pleasant car-buying experience! Bill L. More

Best Dealer Thanks Shaker Family Ford Lincoln for getting Sierra into her new car! Jim Schavio , Dom Lacapra and Cindy Bugbee exceeded my expectations once again! Thanks Shaker Family Ford Lincoln for getting Sierra into her new car! Jim Schavio , Dom Lacapra and Cindy Bugbee exceeded my expectations once again! Their attention to detail and ability to work within our budget is like no other car dealer I have seen. If you are looking for a used or new car GO HERE and ask for Dom or Jim! More

new car lease experience Found all personel very friendly and helpful. Sales person Catherine Reed was one of the best sales reps I've ever worked with and I' ve had over 45 Found all personel very friendly and helpful. Sales person Catherine Reed was one of the best sales reps I've ever worked with and I' ve had over 45 vehicles over the years. The car was well prepped and her review was clear and concise. Overall a great persok to work with. More

Wonderful experience with my sales consultant. My sales consultant George Rodriquez was the best ever, he saw to it that all my question were answered and all my needs met. I have purchased 4 band My sales consultant George Rodriquez was the best ever, he saw to it that all my question were answered and all my needs met. I have purchased 4 band new vehicles in the past year and this was one of the easiest to purchase. More

MKZ CERTIFIED Purchase Bill Reed was a terrific salesman. He presented with a supportive sales approach that made me feel at ease and relaxed. No pressure in his delivery, Bill Reed was a terrific salesman. He presented with a supportive sales approach that made me feel at ease and relaxed. No pressure in his delivery, he followed through on timeframes with my purchase of a certified MKZ HYBRID.. He filled my new car with a full tank of gas and explained the many exciting features of this vehicle. I would recommend anyone visiting Shaker's to ask for Bill. More