Shaker's Family Ford

wonderful dealership I went there looking for a Ford Explorer and left with the most impressive 2016 Explorer that was far past my expectations. this was really a nice exp I went there looking for a Ford Explorer and left with the most impressive 2016 Explorer that was far past my expectations. this was really a nice experience I would do it again. Catherine Reed was a great sales consultant with a lot of knowledge in the Explorer that I bought. Cindy Bugbee was a pleasure to work with also. I Love my new truck and this dealership to!! More

Excellent Salesman - Rodrigo Gallardo I did not walk in there ready to buy, but Rodrigo took his time and was very low keyed. I liked that! He asked me what were the items I wanted i I did not walk in there ready to buy, but Rodrigo took his time and was very low keyed. I liked that! He asked me what were the items I wanted in a new car. When he came up with a 2017 Ford Escape, I originally thought he was crazy. I never imagined myself in a SUV. I absolutely loved the way is drove, and the backup feature a tremendous help to me along with 4W drive. A week later I walked out with a new car... More

2016 Ford Focus RS Picked up my special ordered Focus RS, buying process went super smooth. Overall a great experience, no complaints. Blair helped me back in December w Picked up my special ordered Focus RS, buying process went super smooth. Overall a great experience, no complaints. Blair helped me back in December when I ordered my car, and kept me updated on my vehicle throughout the buying process.I got to check out the vehicle minutes after coming off the truck, and helped me finalize everything right before the holiday weekend. More

Excellent Customer Service and Follow Up Working with Jim Reed was easy. He was very knowledgeable about the vehicles offered and friendly to deal with. We didn't feel pressured to buy. Th Working with Jim Reed was easy. He was very knowledgeable about the vehicles offered and friendly to deal with. We didn't feel pressured to buy. The financial end of the transaction also went quite smoothly. More

Great experience! My husband and I found Jim Reed to be very helpful and knowledge. He worked very hard to get our monthly payment to where we needed it to be. The Shak My husband and I found Jim Reed to be very helpful and knowledge. He worked very hard to get our monthly payment to where we needed it to be. The Shaker team is great, and very helpful. Just picked up my new 2017 Ford Explorer today, and we couldn't be happier. More

Excellent experience This is the second Explorer we bought from Family Ford. We have worked with Jim Reed both times Smooth Experience both Times All our concerns were ha This is the second Explorer we bought from Family Ford. We have worked with Jim Reed both times Smooth Experience both Times All our concerns were handled quickly and professionally. We would recommend Both Family Ford and Jim Reed. More

Pleasant Our experience with Shaker's was pleasant and we felt no pressure at all to buy. Cathy was friendly and explained things clearly. Never felt rushed. O Our experience with Shaker's was pleasant and we felt no pressure at all to buy. Cathy was friendly and explained things clearly. Never felt rushed. Overall it was a great experience dealing with Cathy and the Shaker people. More

very satisfied second time customer I was very satisfied with the way I was treated and the extra mile that they went to make sure that we very happy with our purchase and knew that this I was very satisfied with the way I was treated and the extra mile that they went to make sure that we very happy with our purchase and knew that this was our second time purchasing a vehicle with them. More

Great Again! I purchased another vehicle from this dealership; this is now my 3rd vehicle. Cathy Reed is a great sales person who is easy to work with and very kn I purchased another vehicle from this dealership; this is now my 3rd vehicle. Cathy Reed is a great sales person who is easy to work with and very knowledgeable with the whole process. Great people! More

Great Buying Experience! Great Customer Service from Shaker's Family Ford! Dom Lacapra was great. Their slogan "Buy Transparently" is a reality at this dealership. I would hig Great Customer Service from Shaker's Family Ford! Dom Lacapra was great. Their slogan "Buy Transparently" is a reality at this dealership. I would highly recommend this dealership to anyone searching for a new or used vehicle. I purchased a used 2012 Chevy Silverado LTZ . Thanks for great customer service and a different kind of buying experience. More