Shaker's Family Ford
Watertown, CT
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1,761 Reviews of Shaker's Family Ford
buying a new car This is the sixth car I have purchased from the dealership and I worked with Jim Reed every time. Once again, I received outstanding customer service. This is the sixth car I have purchased from the dealership and I worked with Jim Reed every time. Once again, I received outstanding customer service. More
Very pleasant and easy transaction Dom Lacapra was great. Attentive and personable, yet courteous and professional. We got exactly what we wanted. I feel that the transaction from sta Dom Lacapra was great. Attentive and personable, yet courteous and professional. We got exactly what we wanted. I feel that the transaction from start to finish was quick and smooth. I would highly recommend Shakers to any and all of my family and friends. This was easily the most pleasant car buying experience I have ever had thus far. Highly recommend Shakers family Ford. More
went above and beyond expectation Ed Shaker and Bill Reed treated me like I a was their only customer from beginning to delivery I will recommend to my friends and family for sure. Ed Shaker and Bill Reed treated me like I a was their only customer from beginning to delivery I will recommend to my friends and family for sure. More
Very smooth and very professional They both were very easy to work with, very happy with shaker ford. They were able to give me the best deal around very very satisfied. They both were very easy to work with, very happy with shaker ford. They were able to give me the best deal around very very satisfied. More
Excellent Billy and Cindy were a pleasure to work with. There are truly professionals. I love my new truck. Thanks for a great truck buying experience. Billy and Cindy were a pleasure to work with. There are truly professionals. I love my new truck. Thanks for a great truck buying experience. More
Courteous, Professional - A Pleasure to Deal With Found my dream car here at Shaker using the TrueCar App on my cell phone. After a quick phone call to be sure car was still in stock I was meeting Sa Found my dream car here at Shaker using the TrueCar App on my cell phone. After a quick phone call to be sure car was still in stock I was meeting Sal in person with in the hour. Sal was very courteous, professional, and eager to help. A deal was struck after that 1 visit. Between Sal on the sales floor, and Cindy's help in financing and finalizing the deal I think I have found my go to dealership for all of my future car needs. Great job by everyone! More
great experience they took time to help with a different type of sale then they normally do. Kathy reed was a great help and easy to deal with they took time to help with a different type of sale then they normally do. Kathy reed was a great help and easy to deal with More
Bill Reed was wonderful We were looking for a used car for our daughter. Bill was very responsive, even going out and checking particular things on the car for us when we fi We were looking for a used car for our daughter. Bill was very responsive, even going out and checking particular things on the car for us when we first called. He returned calls promptly and was very helpful and kind. It was a very pleasant experieince and we found the perfect car! More
Easy purchase! I bought a used 2014 Ford Edge from Shaker Family Ford. Cathy Reed was extremely straightforward, sincere and friendly. There was no "sales pressure I bought a used 2014 Ford Edge from Shaker Family Ford. Cathy Reed was extremely straightforward, sincere and friendly. There was no "sales pressure" at all. The car I ended up purchasing had been a lease deal and was immaculate -- with only 13K miles on it. It looks and feels like a brand new car. Cindy Bugbee worked to arrange the financing for me, and I drove away in my car less than an hour after making a decision to purchase. It was the smoothest, most pleasant car purchase I've ever made. Thank you Shaker! More
Amazing all around experience! Worked with Dom Lacapra and Cindy Bugbee. I couldn't ask for a better team. Dom was knowledgeable, got me into the car I wanted at the price I neede Worked with Dom Lacapra and Cindy Bugbee. I couldn't ask for a better team. Dom was knowledgeable, got me into the car I wanted at the price I needed and it was an added BONUS when the deal was cheaper and car had more accessories than I could have ever imagined. I've already recommended my family to Dom and the Shaker Family Ford Dealership. No high pressure sales tactics and there was no need for that crazy haggling back and forth. And financing was a breeze working with Cindy. Will absolutely be back again! More