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Shaker's Family Ford

Watertown, CT

4.5
1,761 Reviews

831 Straits Turnpike

Watertown, CT

06795

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1,761 Reviews of Shaker's Family Ford

October 16, 2016

buying a new car This is the sixth car I have purchased from the dealership and I worked with Jim Reed every time. Once again, I received outstanding customer service. More

by daveg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, James Reed
October 16, 2016

Very pleasant and easy transaction Dom Lacapra was great. Attentive and personable, yet courteous and professional. We got exactly what we wanted. I feel that the transaction from sta More

by exppam123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom Lacapra, Cindy Bugbee, Cindy Bugbee, Domenic Lacapra
October 13, 2016

went above and beyond expectation Ed Shaker and Bill Reed treated me like I a was their only customer from beginning to delivery I will recommend to my friends and family for sure. More

by slipperyone
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
October 12, 2016

Very smooth and very professional They both were very easy to work with, very happy with shaker ford. They were able to give me the best deal around very very satisfied. More

by Amason434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Domenic Lacapra
October 12, 2016

Excellent Billy and Cindy were a pleasure to work with. There are truly professionals. I love my new truck. Thanks for a great truck buying experience. More

by Kevin Grover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, William Reed
October 12, 2016

Courteous, Professional - A Pleasure to Deal With Found my dream car here at Shaker using the TrueCar App on my cell phone. After a quick phone call to be sure car was still in stock I was meeting Sa More

by beej920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Salvatore Catalano
October 12, 2016

great experience they took time to help with a different type of sale then they normally do. Kathy reed was a great help and easy to deal with More

by rob000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Reed
October 09, 2016

Bill Reed was wonderful We were looking for a used car for our daughter. Bill was very responsive, even going out and checking particular things on the car for us when we fi More

by BR
Recommend Dealer
Yes
Employees Worked With
James Reed
October 07, 2016

Easy purchase! I bought a used 2014 Ford Edge from Shaker Family Ford. Cathy Reed was extremely straightforward, sincere and friendly. There was no "sales pressure More

by TraciM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Catherine Reed
October 05, 2016

Amazing all around experience! Worked with Dom Lacapra and Cindy Bugbee. I couldn't ask for a better team. Dom was knowledgeable, got me into the car I wanted at the price I neede More

by Lspin82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Domenic Lacapra
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