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Shaker's Family Ford

Watertown, CT

4.5
1,761 Reviews

831 Straits Turnpike

Watertown, CT

06795

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1,761 Reviews of Shaker's Family Ford

June 29, 2017

Great service from great people The entire experience was great. From my sales representative Jim Reed, who knew everything there is to know about every car on the lot, to the finan More

by Russ Stutsky
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, James Reed
June 29, 2017

Jim Reed was patient and really listened. Sent me a video be Of the vehicles that interested me before I even got there. I was very impressed. Two thumbs up!!! Great experience and that's coming from someone who More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, James Reed
June 28, 2017

Makes truck buying easy Smooth and easy transaction, quick and accurate responses to questions, the way it should be. I'll be back in a few years for my next Super Duty. More

by Gaetano Setaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Domenic Lacapra
June 27, 2017

Knowledgable and Friendly Staff! I have been dealing with Shaker's Ford for over 15 years. This was the best experience I have had yet! It was time to term my Escape lease but I was More

by Ward A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Domenic Lacapra
June 24, 2017

Shakers continues to impress We just purchased a new 2017 Explorer from Dom, our 3rd purchase from Shakers. Dom was fantastic and very helpful. He worked hard to get us a great More

by Tim G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Domenic Lacapra
June 24, 2017

Very positive buying experience I was helped by Cathy Reed over the course of several weeks while deciding on the best car for me. She was extremely helpful in listening to my questi More

by David M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, Catherine Reed
June 22, 2017

Pleasant Jim Reed was very good in explaining everything to us. Very helpful and very personable. He was very helpful in answering all our questions. We love More

by Dolores Ferretti
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, James Reed
June 22, 2017

Thrilled It am so pleased with my recent experience at family Ford! Dom, Jim, and Manny were great to work with! The level of professionalism was wonderful. S More

by MKC 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, James Schiavo, Domenic Lacapra
June 20, 2017

buying a car made easy! We went in to look at a car and were introduced to our salesman, Bill Reed, who was so friendly and knowledgeable. His nametag caught my eye,"1976", More

by Lwilson 4969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, William Reed
June 20, 2017

Just my type of service I have bought my last 3 cars from Jim Reed. Jim knows my style and caters to how I like to shop for a car. More

by notcarguy30279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, James Reed
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