Shaker's Family Ford
Watertown, CT
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1,761 Reviews of Shaker's Family Ford
Mike Talarico's first sale It was my pleasure to be the first customer of Mike Talarico. His knowledge of the inventory made is easy to choose the right car for me. He was pro It was my pleasure to be the first customer of Mike Talarico. His knowledge of the inventory made is easy to choose the right car for me. He was professional and made the whole process very easy. I will definitely purchase my next vehicle from the Shaker Automotive group and Mike Talarico. More
Great overall experience again! The entire experience of selecting my new vehicle to driving out of the dealership was seamless. Starting with Ed Shaker and completing the process w The entire experience of selecting my new vehicle to driving out of the dealership was seamless. Starting with Ed Shaker and completing the process with Sal was an absolute pleasure. A very competent and professional environment. This is the reason I go back to Shakers. Great Job! More
Fast and Professional My 8 month old 2016 F-150 was totalled in an accident. I called Cathy Reed and in a couple days she located a 2017 that was basically the same truck. My 8 month old 2016 F-150 was totalled in an accident. I called Cathy Reed and in a couple days she located a 2017 that was basically the same truck. A couple days later, I walked in the dealership and within 20 minutes I was driving away with a brand new truck. It was hassle free. They made a lousy situation turn out to be a blessing. More
Great experience, great people! Blair was fantastic! He was respectful, honest and empathetic. It was not the ideal situation for why we had to get a new vehicle, but Blair took the Blair was fantastic! He was respectful, honest and empathetic. It was not the ideal situation for why we had to get a new vehicle, but Blair took the stress out of it. He listened to what kind of vehicle I was looking for, found some great options that perfectly matched what I wanted. He answered our questions truthfully, not your typical "promise the sun, moon and stars" salesman who then can't deliver on the promises. For that alone, we will remain loyal customers. Thank you Blair, Ed and the whole Shaker team for a truly special car buying experience. You have created new fans who will be customers for life! More
Outstanding Caring Service - Attention to Detail a Hallmark From the moment I found the car on the web through my drive off today I cannot say enough about the people I met - they were kind, caring seeking to p From the moment I found the car on the web through my drive off today I cannot say enough about the people I met - they were kind, caring seeking to please. They were not overbearing, felt like you were talking with a friend. I found Cathy and Scott to be knowledgeable about the product. Their willingness to be available if help was needed. I would give each a five star rating. I will suggest this dealership to my friends. More
mustang purchase great overall experience especially with our salesman Phil Rice. car was what we were looking for. would purchase another car from shaker ford in the great overall experience especially with our salesman Phil Rice. car was what we were looking for. would purchase another car from shaker ford in the future More
Superior Customer Service This is the second MKC I have leased from Shaker's. My lease was handled by Bill Reed and he did a super job all around. He worked hard to find me the This is the second MKC I have leased from Shaker's. My lease was handled by Bill Reed and he did a super job all around. He worked hard to find me the Lincoln I wanted, which I am happily driving now. Manny was also a pleasure to work with and he made the paperwork process a breeze. A special thank you to Janet and Ed Shaker. I can always count on Shaker's and their staff to provide me with superior customer care and service. Many thanks! More
A relaxing stress free experience Just purchased a 2017 f-150. This was by far the most pleasurable car buying experience I've ever had. Salesman Jim Reed never pressured us one bit. Just purchased a 2017 f-150. This was by far the most pleasurable car buying experience I've ever had. Salesman Jim Reed never pressured us one bit. All the paperwork was handled smoothly by Manny and we were in and out in a jiff. I enjoyed working with these gentlemen so much I recommended my parents purchase or lease there next ford from Shakers as well. Could not be happier with my purchase from Shakers Family Ford. More
Buying experience We had no ides what we wanted when we walked into Family Ford and met Philip Rice. Within an hour he narrowed down our needs and had us paired with s We had no ides what we wanted when we walked into Family Ford and met Philip Rice. Within an hour he narrowed down our needs and had us paired with several viable options in no time. He helped us through the negotiating and we now have an excellent usen vehicle that we are very happy with. More
Frank Overlock Car Lease Experience at Shaker Ford My wife and I worked with Cathy Reed who was incredible to work with. She consulted with us and didnt sell to us!! Kathy was very thorough in explain My wife and I worked with Cathy Reed who was incredible to work with. She consulted with us and didnt sell to us!! Kathy was very thorough in explaining options and handled all questions professionally. It was a pleasure doing business with her AND the Shaker Ford Business. More