Shaker's Family Ford

Overall Shakers made the whole car buying experience tolerable. Our salesman was knowledgeable about all makes and models on their lot, and asked pertinent questions to narrow down our selection until w tolerable. Our salesman was knowledgeable about all makes and models on their lot, and asked pertinent questions to narrow down our selection until we found just the right car. More

My experience with Mr. James Cianciolo and Shaker Family Ford was perfect. Mr. Cianciolo was able to locate and secure the perfect vehicle for me and my growing family. I am proud to own an American car too Ford was perfect. Mr. Cianciolo was able to locate and secure the perfect vehicle for me and my growing family. I am proud to own an American car too. I went with the 2013 Escape SEL and it is hot! We love the ride and are excited about Ford's rebirth as a leader in the automotive industry. I give Mr. James Ciaciolo a perfect 10 rating. He was courteous, professional, and had all the information we wanted and needed. I will surely have no problem referrring friends or family members to speak with James in the future. More

We had a very pleasant experience at Shaker Family Ford. James Cianciolo was very knowledgeable about the Ford Escapes which we were interested in and explained all of the possibilities available to us whic James Cianciolo was very knowledgeable about the Ford Escapes which we were interested in and explained all of the possibilities available to us which would allow us to stay in our budget. Jill McNamara was very helpful also. Our whole transaction was made very simple by James and Jill and the Shaker Team. We will certainly consider Family Ford for our future vehicle purchased and would recommend James and the Shaker Team to anyone looking for a vehicle either new or pre-owned. More

Bill Reed, my sales representative at Shaker was excellent. This is the second MKZ I have leased through Shaker with Bill's help and was completely satisfied both times. That is why I returned to excellent. This is the second MKZ I have leased through Shaker with Bill's help and was completely satisfied both times. That is why I returned to Shakers! There were other Dealerships closer to my home, but worth the few extra miles to drive to Shakers and work with Bill Reed. More

I HAVE PURCHASED NUMEROUS CARS IN MY 84 YEARS.......THIS PURCHASE OF A LINCOLN MKZ WAS BY FAR MY MOST MEMORABLE EXPERIENCE IN PURCHASING A CAR.........BILL REED WAS A COMPLETE GENTLEMAN THROUGHOUT THIS TRAN PURCHASE OF A LINCOLN MKZ WAS BY FAR MY MOST MEMORABLE EXPERIENCE IN PURCHASING A CAR.........BILL REED WAS A COMPLETE GENTLEMAN THROUGHOUT THIS TRANSACTION......AT TIMES I DIDN''T BELIEVE I WAS DEALING WITH A CAR SALES PERSON........BILL WAS KNOWLEDGEABLE IN EXPLAINING THE KEY FEATURES OF THE MKZ......IT WAS A PLEASURE DEALING WITH A SALES PERSON THAT DID NOT HIGH PRESSURE YOU......I WOULD HIGHLY RECOMMEND BILL TO ANY OF MY FRIENDS WHO WOULD BE CONSIDERING THE PURCHASE OF A NEW OR USED VEHICLE..........................THOMAS AND FLORENCE PONELLI MILFORD, CT More

My visit at shakers was a pleasant one. My salesperson "James Cianciolo" was curtious and knowledgeable. he took the time to explain all and any detail or question i had. a usually very stressful situatio "James Cianciolo" was curtious and knowledgeable. he took the time to explain all and any detail or question i had. a usually very stressful situation was very relaxing!!. I would be a returning costumer. More

We bought a car almost a year ago from James Cianciolo. He made it very easy with no pressure and got us a great deal. We are so pleased that when we needed a passanger van James was the first one we calle He made it very easy with no pressure and got us a great deal. We are so pleased that when we needed a passanger van James was the first one we called. Again a great experience. Thanks James and Shaker's More

We purchased a new Ford C Max from Shaker Family Ford. Our overall experience was excellent and very smooth. Cathy Reed guided us through the process and orientated us to our new car which has many new f Our overall experience was excellent and very smooth. Cathy Reed guided us through the process and orientated us to our new car which has many new features that are new and unfamiliar to us. We are thankful for the thorough orientation and the time Cathy spent with us. She is very knowledgeable and friendly and gave us many useful tips. We also secured our financing through the Shaker's dealership's business office and got a very low rate (lower than our credit union). Other than filling out an on line form all of the paper work for the loan and vehicle registration was complete and ready for signature when we arrived. All we had to do was drive home. In summary, we appreciate the very high level of service and professionalism at this dealership. More

My wife and i bought a 2005 Saturn Ion 5 years ago at shakers and the service and car has been very good.We went back 3 weeks ago and bought a Mercury Maron and the service was better!.They are very pati shakers and the service and car has been very good.We went back 3 weeks ago and bought a Mercury Maron and the service was better!.They are very patient, and very kind and work with you and help you to there best.Bill Reed is a very good salesman and will help you anyway he can.His wife works there also and she was very kind along with the other staff and yes, the car is in great condition and we are very happy.No lemons on there lot for sure....My wife and I will in the future keep buying from shakers Ford with out a doubt. More

Very nice dealership with great people working for it. My salesman was James McCarley, great guy. I felt very comfortable when walking in the door to the time I walked out with a brand new F150. No comp My salesman was James McCarley, great guy. I felt very comfortable when walking in the door to the time I walked out with a brand new F150. No complaints, only praise for the level of professionalism and respect I recieved at Family Ford. I would recommend this dealership to anyone looking for a new ford vehicle. When you walk in the door ask for James and you are guarnteed to be taken care of! More